Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,178 reviews
May 22, 2024
Joey in sales was an excellent ambassador for Martin Chevy. He walked with me through the entire process. Your used sales manager listened and delivered as well. You have a new friend in me. Chevy. He walked with me through the entire process. Your used sales manager listened and delivered as well. You have a new friend in me. More
by Bobby A
Verified Customer
May 22, 2024
Very pleasant experience. Prices competitive, clean, comfortable waiting room. Mac Computers to use and TV’s so you can watch them work on your car. 👍🏻 Prices competitive, clean, comfortable waiting room. Mac Computers to use and TV’s so you can watch them work on your car. 👍🏻 More
by Schmthaus
Employees Worked With
May 20, 2024
The dealership was easy to find and close to our home. It had clean restrooms and waiting area . Our service assistant Blake was very friendly and helpful! It had clean restrooms and waiting area . Our service assistant Blake was very friendly and helpful! More
by colldoll63
Employees Worked With
May 19, 2024
Appreciate taking me in at last moment even after missing my appointment great guys in the service center. my appointment great guys in the service center. More
by MACCARRONMAYRAE
May 19, 2024
Always a pleasure having any kind of service performed at Martin. Staff is wonderful, always understanding and willing to meet my needs.Have bought multiple cars at Martin and will continue to do so, as long Martin. Staff is wonderful, always understanding and willing to meet my needs.Have bought multiple cars at Martin and will continue to do so, as long as the service standards and reliability remain. More
by gkolke
Employees Worked With
May 18, 2024
We bought a 2023 Chevy Corvette the service was excellent. Joseph (Joey) walked up to the front door to greet us to see if we had called to see any certain vehicle. I had earlier spoke to Ann reg excellent. Joseph (Joey) walked up to the front door to greet us to see if we had called to see any certain vehicle. I had earlier spoke to Ann regarding a car on line. He did bring Ann to meet us. Joey delivered our car the next day & being seniors he spent much time explaining features on car, programming our phone, putting plates on car & answering quest ions on our new ride. Today I called him asking about car & he was so pleasant to assist me. It is the customer service that you get when you leave dealership that is so important. I spoke to someone whom had seen our car today & said he only goes to Martin Chevy to have his Camaro fixed. That tells me I will get great service. Thank you Martins. We are enjoying our new ride!!!!! We will be in soon for our car wash & to learn how to take the top down!!!! The Rhoney's More
by ddrhoney
May 18, 2024
Had a great experience in the service department and friendly staff in the whole dealership friendly staff in the whole dealership More
by Angela Z
Employees Worked With
May 15, 2024
Everyone is such a great help. Awesome staff. Thank you so much for your service. Awesome staff. Thank you so much for your service. More
by ROSE
May 15, 2024
It's always a great experience at Martin. There team is very polite and the service is outstandin. The dealership is absolutely spotless. Overall it's the gold standard of Chevrolet dealershi There team is very polite and the service is outstandin. The dealership is absolutely spotless. Overall it's the gold standard of Chevrolet dealerships. I've been a loyal Chevrolet customer for over 40 years and I haven't seen another Team like the Martin team. I give them a 12 on a 10 scale. More
by john.demski
May 13, 2024
The service was excellent and done in a timely fashion. Mechanic alerted me to a couple of issues for future reference. All in all a very good experience. Mechanic alerted me to a couple of issues for future reference. All in all a very good experience. More
by GPALMQUIST
Employees Worked With
