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Martin Chevrolet

Crystal Lake, IL

4.7
2,154 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,154 reviews

September 05, 2018

Awesome experience with at Martin Chevrolet I purchased a vehicle recently. The service I received was incredible. Carlos was my sales rep. He was prompt, informative, and fun to work with. The More

by Karp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Anderson, Carlos Galvez
Sep 25, 2018 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much for choosing Martin Chevrolet and enjoy your new truck! - Martin Chevrolet

September 03, 2018

as stress free as car buying can be Marci was very kind and understanding. I did not feel that I was being tricked into anything or being taken advantage of. She explained things well wh More

by jenniferadele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Zavala
Sep 25, 2018 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us.Thank you so much again for your feedback! - Martin Chevrolet

August 31, 2018

Carlos was an excellent salesman Carlos and the team got an issues resolved in minutes that could have taken hours or even days. Very down to earth no BS. Great job guys More

by matt w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvez
Aug 31, 2018 -

Martin Chevrolet responded

Matt W, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Enjoy your new vehicle and drive safe! - Martin Chevrolet

August 29, 2018

Buying a new car Had a wonderful experience with Marci and the 'whole gang' from Martin Chevy. I have done business with them before and have found EVERYONE to be ama More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Marci Zavala, Joel Storm, Sam Anderson
Aug 31, 2018 -

Martin Chevrolet responded

Brett, Thank you for this wonderful review and compliments! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. We are happy you found our staff to be so supportive during your experience here at Martin Chevrolet. We sincerely value your business and look forward to your next visit! - Martin Chevrolet

August 27, 2018

New Malibu We are very happy with Martin Chevrolet because all the people are very kind and friendly and very professional about everything, are salesman Joel St More

by Dazbear34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm, Sam Anderson
Aug 31, 2018 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Thank you again for choosing Martin Chevrolet and we hope to see you again for vehicle #6! - Martin Chevrolet

August 25, 2018

Great Experience and Awesome People I came in to get my vehicle looked at and left with an even better one. Joel in Sales and Sam in Finance were a great help and really explained everyt More

by Vanderson34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Storm, Sam Anderson
Aug 31, 2018 -

Martin Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again and enjoy your new vehicle! - Martin Chevrolet

August 25, 2018

Confident and funny We went to Merci because my brother had a great experience with her. She was funny, but more importantly, she knew her cars! Great experience and we More

by Alanajane89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Zavala
Aug 31, 2018 -

Martin Chevrolet responded

Alanajane, We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! Enjoy that new car and drive safe! - Martin Chevrolet

August 23, 2018

New used truck Joel was very helpful, and knowledgeable, staying late to help us. James helped us with the loan process.( Even though we were able to get a better r More

by Bucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Aug 31, 2018 -

Martin Chevrolet responded

Bucky, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

August 23, 2018

Willing to help you out. We ran into some trouble with credit issues. And both Carlos and James were able to help us get a car below we were hoping to pay monthly. Will recomm More

by Lopez.cristal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvez
Aug 31, 2018 -

Martin Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day! - Martin Chevrolet

August 22, 2018

Helpfully informative No pressure, informative in helping to decide on what vehicle was right for me and my budget. I would share my experience with others. Very please! More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Marci Zavala, Sam Anderson
Aug 31, 2018 -

Martin Chevrolet responded

Carole, Thank you so much for your high rating. We want all our clients to have a comfortable and stress-free experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again! - Martin Chevrolet

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