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Martin Chevrolet

Crystal Lake, IL

4.7
2,155 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,155 reviews

February 11, 2019

New buyer From the moment we walked into this dealership we felt welcomed , friendly, helpful salesman. Carlos was patient, answered all of our questions,. Came More

by carguy linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Anderson, Carlos Galvez
Feb 18, 2019 -

Martin Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thanks again! - Martin Chevrolet

February 10, 2019

Outstanding customer service Joey was an amazing help and made getting a new car a fantastic experience! You can tell he loves what he does and truly wants you to be happy since b More

by Michellemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvez
Feb 18, 2019 -

Martin Chevrolet responded

Michelle Marie, Thank you so much for your positive comments about Martin Chevrolet! We really appreciate you letting our team know how we did! We look forward to helping again in the future. Take care and enjoy your new ride! - Martin Chevrolet

February 06, 2019

Great customer service, excellent sales personnel Joey was very helpful and knowledgeable. Worked well with getting me into the exact car I wanted. I’d for sure recommend Martin Chevy and can’t wait t More

by Mamichuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Martin Chevrolet responded

Thank you so much! We are so happy to read such a great review about Martin Chevrolet! We are so pleased you enjoyed your visit to Martin Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

February 05, 2019

Customer Service Juanita was very professional and listened to my needs instead of getting me into the car that she thought would be best. She is very sweet and explai More

by pbrannanll1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Perez
Feb 18, 2019 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We're glad to hear you enjoyed your visit and that Juanita was so helpful. If you're ever in need of more help, please let us know! Enjoy your new vehicle and have a great day! - Martin Chevrolet

February 02, 2019

Marci Zavala and James are amazing! I was dealing with a unique situation but in need of a new vehicle. Within 24 hours Marci turned a hopeless situation by providing a solution to fit m More

by mcarson1291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala
Feb 18, 2019 -

Martin Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We're glad you had such a wonderful experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

February 02, 2019

Best Experience with a dealership We worked with Marci, she was simply amazing ! Marci made the process seamless and easy . This was by far our best experience with a dealership, and c More

by KyleeLevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala
Feb 18, 2019 -

Martin Chevrolet responded

Kylee, We really appreciate your feedback! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with Marci. Until the next time we meet, take care and enjoy that new vehicle! - Martin Chevrolet

February 02, 2019

Pierre Berube Every one at Martin Chevy is wonderful. Marci in sales and Ralph in service. It can't get much better when it comes to customer service at Martin Chev More

by Best customer service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala
Feb 18, 2019 -

Martin Chevrolet responded

Pierre, We are so pleased you enjoyed your visit to Martin Chevrolet! Thank you for your praise and kind comments about our team. We look forward to seeing you again soon! Take care and drive safe. - Martin Chevrolet

January 31, 2019

Outstanding!! I love Martin and Marci! I wasn’t sure I would be able to get financed but they were able to get the job done! They are all so professional as well as More

by ruthiea74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala
Feb 01, 2019 -

Martin Chevrolet responded

Thank you for the enthusiastic review and for choosing Martin Chevrolet for your purchase! We enjoyed working with you and hope you enjoy your new car for many years to come! Thanks again! - Martin Chevrolet

January 30, 2019

Used truck purchase Overall I had a very positive experience at Martin and with Marci. They have followed up to repair on my door that they promised to do More

by Silverado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Zavala
Jan 30, 2019 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit. If you have any further questions, please give us a call. We're always happy to help! Enjoy your new truck and drive safe! - Martin Chevrolet

January 27, 2019

Great Job Awesome job by Joel and the whole team - thank you.. Answered all my questions and more - very good. I will be back in June for my next car More

by Tomg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Jan 30, 2019 -

Martin Chevrolet responded

It is always a pleasure to work with you Tom! Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again and we will see you soon! - Martin Chevrolet

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