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Martin Chevrolet

Crystal Lake, IL

4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

August 01, 2024

Paul is the best vette mechanic around. I love Martin Chevrolet! I highly recommend them! Service was fantastic! More

by Canair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Martin Chevrolet responded

Thanks so much for sharing your lovely review about your recent visit! We're thrilled to hear you had a great experience with Paul. Take care and see you next time! - Martin Chevrolet

August 01, 2024

I schedule an appointment for an oil change because I dont have 2 hours to wait in the lobby for it to be completed. It is a company truck I drop it off at 3:30 pm and it is not ready until 3:30 the next More

by carlsonexcavating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam was awesome as a service writer she tried her best. The service manager needs to get his stuff together on managing and dispatching RO's
Sep 20, 2024 -

Martin Chevrolet responded

We truly appreciate you taking the time to share your feedback with us, and we understand how frustrating delays can be. We always strive to improve, and to provide the best service, we're planning to expand our facility by adding 15 more service bays. This should help ensure quicker service for all our valued customers like you. Thank you for your understanding and patience. - Martin Chevrolet

July 31, 2024

Car works great time frame was a little long and no loaner car was available More

by tankdogg57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Jul 31, 2024 -

Martin Chevrolet responded

Thanks so much for the awesome review! We always aim to be super quick, but sometimes doing things the right way takes a bit more time. We really appreciate your patience and can't wait to make your next visit to Martin Chevrolet even better! - Martin Chevrolet

July 26, 2024

Adam was so helpful and made the whole car buying experience seamless! He was not pushy at all, just very personable and knowledgeable!! More

by Jennbellan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Martin Chevrolet responded

Jenn, Thank you for the wonderful review! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

July 22, 2024

Going into the dealership, my husband and I weren't sure if we wanted to purchase a Tahoe or a larger vehicle. We met with Adam and he spent time walking us through the features of the 2024 Tahoe RST, takin More

by lvoeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Martin Chevrolet responded

Thank you for the great review and for allowing us to earn your business! We hold ourselves to the highest standards so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy that new Tahoe! - Martin Chevrolet

June 26, 2024

Ashton Howe provided excellent service and as always friendly and very welcoming while doing the whole transaction via phone since we live out of town. Ashton is super awesome very knowledgeable he went More

by cocoa_bebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Howe
Jul 02, 2024 -

Martin Chevrolet responded

Thank you so much for your kind review! It's incredibly motivating for us to hear that you're happy with the service we provide. At Martin Chevrolet, we always aim for excellence and your feedback reaffirms our efforts. We're delighted to know you had a great experience and hope you love your new ride for many years to come! - Martin Chevrolet

June 25, 2024

Jose was so helpful, knowledgeable while working with me today when I was purchasing my 2nd vehicle from Martin Chevy!!I went from an oil change to purchasing . I can’t thank him enough! I really appreciate More

by Keyauna31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Martin Chevrolet responded

Keyauna, We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

June 19, 2024

Friendly people and know what they are doing,they drove me home and pick me up service was complete. More

by margwar2649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Martin Chevrolet responded

We're thrilled to hear that your service visit met your expectations! Remember, we're here for whatever you need, whether it's routine maintenance or more. Drive safely, and we look forward to seeing you again! - Martin Chevrolet

June 18, 2024

They followed through with everything they said they were going to do at the quoted price great dealership. I’ll always go there for service on my 2500 Silverado and my Corvette. More

by aspengregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : These are the employees I’ve dealt with
Jul 02, 2024 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. - Martin Chevrolet

June 16, 2024

Great service and always friendly and helpful when We need something!! We are always treated well!¡ More

by petemax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Jul 02, 2024 -

Martin Chevrolet responded

Thank you so much for your kind words about Martin Chevrolet! We're thrilled to hear from you. If there’s anything more we can assist you with, please don’t hesitate to reach out. We’re here to help and always happy to do so! - Martin Chevrolet

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