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Martin Chevrolet
Crystal Lake, IL
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,178 reviews
August 23, 2024
First time ever, poor communication. Never sent updates. Called for service, on hold 10 min 2x’s. Never sent updates. Called for service, on hold 10 min 2x’s. More
by Ilmommab1
Verified CustomerEmployees Worked With
August 17, 2024
Ralph is a great service writer always asking if I need anything but outstanding service great Job Ralph anything but outstanding service great Job Ralph More
by Ahochleutner
Employees Worked With
August 17, 2024
Adam was fantastic and super helpful. Made the process easy and painless. Our go to guy and dealership for future cars! Made the process easy and painless. Our go to guy and dealership for future cars! More
by mollylucchese
August 14, 2024
Good man in service very easy to work with and makes it easy to get my oil change easy to get my oil change More
by fanellafamaa
Employees Worked With
Other Employees :
Colin Bennett
August 13, 2024
Great customer service. They diagnosed and found the issue with my truck. They fixed the issue which another dealer could not. They diagnosed and found the issue with my truck. They fixed the issue which another dealer could not. More
by adan2122
August 13, 2024
Always very professional and courteous…always explains what to expect on charges that may be due upon completion of service what to expect on charges that may be due upon completion of service More
by Tim
Employees Worked With
August 09, 2024
Service performed was excellent. Free car washes were offered at time of car purchase. When I went for service I was told you don’t want a free wash .. they do a bad job . Then Free car washes were offered at time of car purchase. When I went for service I was told you don’t want a free wash .. they do a bad job . Then why tell customers they get free washes? More
by Pete
Employees Worked With
August 05, 2024
highly recommend Martin Chevrolet & Salesman Jack Lazzara, and the closing team of James & Phil. What started out as a search for my “dream vehicle” a few months ago, and what ended up being a Lazzara, and the closing team of James & Phil. What started out as a search for my “dream vehicle” a few months ago, and what ended up being a “necessity vehicle purchase” over the past weekend, Jack was there every step of the way, from showing me what was available, to what I wanted, and what was a reality; he was never pushy, checking in from time to time and just keeping me informed of all my options. When it came time to actually purchase my Jeep Trailblazer, which I had done my own research on, and despite being shown newer vehicles, Jack never once pressured me to change my mind. Jack was great to work with, providing clear communication, was polite and attentive, all without being pushy. For a young man in a sales position, he was mature, knowledgeable, and professional, yet friendly and personable all at the same time. James in Finance was honest, detailed, and thorough in the process of securing financing, and worked diligently to ensure my financing was where I needed it to be. Closing the deal was Phil, who went above and beyond to ensure I was able to secure my vehicle. Thanks Martin Chevrolet! More
by Pdsoftball
August 03, 2024
Checked our new replacement battery that we thought was defective. They monitored it to conclude it was great! Thank you defective. They monitored it to conclude it was great! Thank you More
by guzman.erica
August 01, 2024
They are always friendly and helpful when we call or we bring the car in. bring the car in. More
by Spb
Employees Worked With
