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Martin Chevrolet

Crystal Lake, IL

4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

September 14, 2024

I feel like $1450 for front/back brakes and a new battery is extremely overpriced More

by Lmvehrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Martin Chevrolet responded

We appreciate your feedback and understand that $1,450 can seem like a lot. We use OEM parts and have factory-trained technicians to ensure the highest quality service, and your parts and labor come with a warranty for your peace of mind. Your safety is our top priority, and we're grateful that you trust us with your vehicle. Also, don't forget to check our website for available coupons that can help reduce costs in the future. Thank you for choosing us! - Martin Chevrolet

September 13, 2024

Great staff and technicians, especially Brandon. I feel comfortable with my vehicles when they are in his hands. He is extremely knowledgeable and does very clean work! More

by worldseriesofpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon felt technician-5 stars thank you, Samantha Cordt
Sep 26, 2024 -

Martin Chevrolet responded

Thank you! Brandon Felt is one of the great ones and we are lucky to have him here at Martin Chevrolet. If there ever anything else we can help with, please give us a call or stop by! - Martin Chevrolet

September 13, 2024

Great customer service. On tme appointment. Diagnosised issue. Addressed concerns. Easy check out. Highly recommend Martin Chevrolet. More

by sheltiebabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Martin Chevrolet responded

Thank you for another great recommendation! We really appreciate you! Take care and drive safe! - Martin Chevrolet

September 12, 2024

Fantastic dealership! Immaculate facility. Super service writers. Great communication. Awesome technician’s and service . I’ll be back! More

by Bobbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Sep 26, 2024 -

Martin Chevrolet responded

Bobbob, We appreciate your kind words more than you know! Thank you for this review and for letting our team know that they hit the mark on service for you! Take care and see you again next time! - Martin Chevrolet

September 11, 2024

This dealer excels in every way. Professional, qualified, speedy, friendly, thorough. And immaculate in all areas. Highly recommend. More

by glassquilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Martin Chevrolet responded

Thank you so much for your kind words about our team! We really appreciate your feedback and can't wait to see you again next time! - Martin Chevrolet

September 11, 2024

Looking around for the dealer who had the inventory i wanted.. Jack Lazzara guided me through. Never felt pressured. He didn't try to sell me. He gave me choices, explained features and allowed me More

by miohio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Martin Chevrolet responded

Thank you! We will be sure to let Jack and James know that you had a great experience with them. We hope you enjoy your new Equinox for many years to come! - Martin Chevrolet

September 10, 2024

Martin Chevy is my go to place! I have now bought 3 cars from them and my girlfriend bought one as well. We are extremely happy with the whole dealership! From sales to service I ha More

by chad91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Martin Chevrolet responded

Chad, Thank you for the wonderful review and rating! We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

September 07, 2024

Very clean and the service counter was very professional request for service very short.Check out was easy and thanks for the car wash More

by PeterHemlock2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cordt, Patrick Frazier
Sep 09, 2024 -

Martin Chevrolet responded

Peter, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests.. We can't wait to see you again, have a great day. - Martin Chevrolet

September 06, 2024

Very helpful and listened intently identifying the issue right away and apologized for the inconvenience explaining what what happened and fixing it quickly. More

by colson30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
Sep 09, 2024 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet and for trusting us with your vehicle repairs. If there is anything further we can help you with, please let us know! - Martin Chevrolet

September 05, 2024

Treaty fair, All promises kept. . and always nice to get back a clean vehicle. Dealing with Duane’s son was pleasant. My repairs were not cheap, but I am confident they were done cor More

by ridewithjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Jim, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review! - Martin Chevrolet

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