Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,176 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,176 reviews
December 31, 2024
Martin Chevrolet has restored my confidence in GM. They addressed my concerns and took care of an issue that my previous dealership, Napleton GMC, (where I purchased my vehicle) refused to resolve. Bl They addressed my concerns and took care of an issue that my previous dealership, Napleton GMC, (where I purchased my vehicle) refused to resolve. Blake was very helpful and extremely professional. I highly recommend Martin Chevrolet and will continue to bring them my vehicle for service! More
by tlorentz
Verified CustomerEmployees Worked With
December 23, 2024
Great customer service. I spent alot to fix up my 2012 Chevy Colorado but was surprised when my fog lights don't work (they worked fine when I brought it in). I did have som I spent alot to fix up my 2012 Chevy Colorado but was surprised when my fog lights don't work (they worked fine when I brought it in). I did have some electrical done. Also the left taillight housing was broke after repairing the lift gate. I complained but they just fixed it with clear tape More
by JOHNSWIA
Employees Worked With
December 20, 2024
Martin Chevy went out of the way to get parts that were covered by warranty and saved me money. covered by warranty and saved me money. More
by CLC_56789
Employees Worked With
December 19, 2024
Amazing dealership when you don’t need service. However, when you need service, everyone at the desk is very unhelpful or extreamly understanding to other coworkers especially when you call both th However, when you need service, everyone at the desk is very unhelpful or extreamly understanding to other coworkers especially when you call both the desk and their manager. Neither call back especially after hours when messages aren’t 5PM when messages aren’t relayed to them. More
by NaNa
December 19, 2024
I found a new dealership to bring my vehicles. The survey is terrible. Did not like the format. The survey is terrible. Did not like the format. More
by thorsonl
Employees Worked With
December 18, 2024
Very quick to find and fix the problem. It was an oil leak after getting oil change and they were quick to take care of problem. It was an oil leak after getting oil change and they were quick to take care of problem. More
by woodyl670
December 15, 2024
Service department does a good job of checking your vehicle over to see what needs to be looked at. vehicle over to see what needs to be looked at. More
by Chevy customer
Employees Worked With
December 14, 2024
This is the second Chevy purchased from Martin Chevrolet. There was no pressure to buy, Adam Arliskas answered all of our questions and provided a test drive with explanations of all of the features in the v There was no pressure to buy, Adam Arliskas answered all of our questions and provided a test drive with explanations of all of the features in the vehicle. I will recommend Martin Chevrolet to my family and friends, not only for buying a vehicle, but for the servicing of the vehicle also. The first was purchased almost 9 years ago and serviced at Martin Chevrolet since. More
by asmilgis
Employees Worked With
December 10, 2024
Very good people. Respectful of customers time, interest and needs. Definitely one of the better car buying experiences Respectful of customers time, interest and needs. Definitely one of the better car buying experiences More
by KRP33
December 07, 2024
I had an appointment to fix a squeak noise coming from my drivers side rear wheel. After 3 hours of waiting, OC heard it while the mechanic drove it. It was checked for a recall and it was brought to my at drivers side rear wheel. After 3 hours of waiting, OC heard it while the mechanic drove it. It was checked for a recall and it was brought to my attention that it is a design flaw. Meanwhile, nothing was fixed and my wheel still squeaks. More
by gracelinnane
Employees Worked With
