Marshall Dry Ridge Toyota

I came to Dry Ridge Toyota expecting the same car dealership experience I have come to expect over the years. I was more than pleasantly surprised by the outstanding service I recieved by the entire dealership experience I have come to expect over the years. I was more than pleasantly surprised by the outstanding service I recieved by the entire staff at Dry Ridge. Joe was knowledgeable, friendly, and very easy to work with. My wife and I bought a great used car at a great price and couldn't be happier. You have earned a customer for life as far as we are concerned. Your price was better to start with and Chris Hartsfield went out of his way to make our experience a great one. On our way out Rob Marshall even came over and thanked us for our purchase. I have bought alot of cars over the years and believe it or not noone has ever said that to me. Thanks again to Joe and everyone at Dry Ridge Toyota, you guys made it quick and painless. We will be back for all of our automotive needs and will send my parents down after the weather breaks for a new Camry. More

Bobby Snow made the purchase of two new cars about as painless as it can get. He was polite, proffesional, and quite pleasant to talk to. when I needed a new car, he worked with us until we were satisfie painless as it can get. He was polite, proffesional, and quite pleasant to talk to. when I needed a new car, he worked with us until we were satisfied. Then a month later, when my wife needed a new car, he helped again. Everyone there was freindly and seemed to go a little extra effort for us. It was a very pleasant experience More

Staff very friendly. Bobby Snow only salesperson who called me back of all places visited. he was friendly and easy to work with. My son and pregnant girlfriend visited dealership fist and said they wer called me back of all places visited. he was friendly and easy to work with. My son and pregnant girlfriend visited dealership fist and said they were treated like royalty. Popcorn is nice touch and showroom is nice with TV's and seating. More

I have never bought a new car for the reason of not wanting to get ripped off by any sales person at a car lot, but my experience at dry ridge toyota was phenomenal! My salesman was extremely easy on t wanting to get ripped off by any sales person at a car lot, but my experience at dry ridge toyota was phenomenal! My salesman was extremely easy on the eyes and i felt no pressure the entire time i was there! I would definitely come back and send my friends and family to Joe Helvey! I cant put into words how easy that process was for me and i am so thankful for that! More

What a fine dealership!! My wife wanted a Sequoia which we found on the Dry Ride website. I spoke with Joe who was more than just accommodating. Knowing that I was calling from another state, he went above we found on the Dry Ride website. I spoke with Joe who was more than just accommodating. Knowing that I was calling from another state, he went above and beyond the usual question/answer telephone call to make sure I knew what I was getting. From extra pictures to specific details, he made us comfortable enough to make the 7 hour drive and purchase the car. We purchased a great car at a great price! Our experience with this dealership was nothing short of fantastic. All the employees, including the managers, were friendly and helpful. We even had a nice meal at their delicious cafe. Having purchased Toyotas in the past (from different dealerships) our experience at Dry Ridge tops it all. Thanks again to Joe and the rest of Dry Ridge. Hopefully, we'll have the oppertunity to purchase another vehicle from them again in the future. More

I saw a listing at this dealership on PriceFinder. Within 5 minutes of my on-line price request I received a phone call from Angie. After a few questions about what I was looking for, she told me she Within 5 minutes of my on-line price request I received a phone call from Angie. After a few questions about what I was looking for, she told me she do a check of their stock and call me back. I thought it would be quite awhile until I heard back. However, again only a few minutes passed before she called me back. I was then put in touch with salesman Larry Lawson. He was friendly, informative, and anwsered all my questions over the phone. Because he had exactly what I was looking for, and because he was willing to share a price quote over the phone, My husband and I went to Dry Ridge after getting off the phone. After an experience of high pressure salesmanship for a car that we had not requested, the day before, our experience at Dry Ridge Toyota could not have been better. Larry listened to us about what we wanted, and what we could afford. He had the car we requested ready and within minutes we were on a test drive. The whole staff was great! There was no back and forth crap about our financing. We received a wonderful deal, and every effort was made to get us into "our" car. Larry spent as much time as we needed to teach us about the bluetooth features, as well as every other aspect in and out of the car. I would recommend going to Dry Ridge Toyota to anyone. Thanks for putting the customer first. More

I went in with a friend, she was looking I was just browsing. I ended up buying a Scion Xb. The staff was great, it was a very good experience. Anna my salesperson and Steve the finance manager were fa browsing. I ended up buying a Scion Xb. The staff was great, it was a very good experience. Anna my salesperson and Steve the finance manager were fantastic, I would buy from them again no question. More

Anna, the sales person, although fairly new on the job was very personable and was very willing to work with us. She had no complaints about showing many different cars. She will make a great sales person was very personable and was very willing to work with us. She had no complaints about showing many different cars. She will make a great sales person after more experience. If she did not know the answer to a question she did not make one up, but asked someone for the correct answer. Anna seemed very willing to learn her job. We enjoyed our experience with her. All the people we came in contact with were very friendly and willing to help not only us but each other. We did not come across any know-it-alls with an attitude. We would definitely recommend Dry Ridge Toyota. More

excellent customer service and we were in and out quickly with a great price...very friendly without the "salesman" persona typically found at dealerships...would highly recommend... with a great price...very friendly without the "salesman" persona typically found at dealerships...would highly recommend... More

This past Friday, 11/4/11, my husband and I got stranded with our VW Jetta TDI. We had made the trip from our home in Michigan to Columbia, South Carolina to see our son graduate from Fort Jackson. On our with our VW Jetta TDI. We had made the trip from our home in Michigan to Columbia, South Carolina to see our son graduate from Fort Jackson. On our return trip our VW, after over $900.00 worth of repairs, broke down in Williamston Kentucky at the Days Inn. We were stranded with no vehicle. We called Dry Ridge Toyota on Friday evening and spoke with Sales Consultant, Austin Stoker. Austin took information by phone, got us preapproved Friday night and he picked us up at our hotel room Saturday morning and brought us to Dry Ridge. He made us feel so special and gave us a great deal on an awesome car. He was very knowledgable of the inventory, knows Toyotas well, and was very good at convincing us that a Toyota should be in our future. He worked with us from 10:00 AM til 4:00 PM, was very attentive and professionial, yet very personable. We met Chris Hartsfield, sales manager and he was very nice. We also spoke with Adam Davis, New Car Manager, who got us pizza for lunch. We left with a full belly, a smile, two coffee mugs and two hats. It's the special little touches that win over loyalty. We also met with Steve Payne who did the financial work for us. He was fast, efficient and very friendly. I loved it that he also had a son graduate from the military so there was an immediate bond. In 10 years or longer (Toyota reliability) we will make the drive from Michigan to Dry Ridge to purchase our next vehicle!! More