Marshal Mize Ford - Service Center

Love the folks at Marshall Mize Ford. They go above and beyond for customers. Jeremiah Barnes is a great employee that really helps fi d the best price. They go above and beyond for customers. Jeremiah Barnes is a great employee that really helps fi d the best price. More

I took my 2004 Mercury Grand Marquis in for the WORKS package. I was in and out in just over an hour. That's a time saver in my book. I plan to bring my 2010 F-150 in for the same service asap. package. I was in and out in just over an hour. That's a time saver in my book. I plan to bring my 2010 F-150 in for the same service asap. More

Experience was satisfactory, I was kept informed on the status of my car and service was quick status of my car and service was quick More

I've got nothing but praise for Marshal Mize! Thanks to the service department and Jamie Harris! Thanks to the service department and Jamie Harris! More

Kaleb Blanton is exceptional. His service manner and greeting were exceptional. When he said, “how can I help you, my friend” I was impressed. He didn’t try to twist my arm t His service manner and greeting were exceptional. When he said, “how can I help you, my friend” I was impressed. He didn’t try to twist my arm to add on things I didn’t need. He got to the point and got me in and out quickly I’ve been in the service and retail industry over 45 years and I know an excellent employee when I see one. I’ve spoken with mangers and other personnel there, and no one was as courteous and kind as this young man. I’ve even spoken the the general manager and frankly I found him to be a bit condescending. The folks in the parts department have always been very helpful. The ladies at checkout have always been great. But this young man really impressed this long time customer. Johnny Devalle was my long time salesman years ago. I’m sure you have great guys like him still. I’ve managed and supervised many people over the years. In fact if I had an opening, I would have offered Kaleb a job on the spot. Keep up the good work Kaleb, Marshall Mize is blessed to have you. More

Abel was excellent to work with and very friendly. Excellent service overall. Everyone was very nice Excellent service overall. Everyone was very nice More

It was my first oil change that I have had done at ford and it went well. It was done very quickly almost in and out. This oil change was part of a deal where I got the first two free, but what I didn't kn and it went well. It was done very quickly almost in and out. This oil change was part of a deal where I got the first two free, but what I didn't know was that they would rotate my tires as well. no big deal, love the extra service, but if i had known that i would have had them rebalance them as well while we were there. Great people all around and had a great time there. More

Unprofessional experience. Disappointed with service department and lack of forthcoming when scheduling appointment. I have had good experiences, but on this occasion, I was le Disappointed with service department and lack of forthcoming when scheduling appointment. I have had good experiences, but on this occasion, I was led to believe that scheduling engine service on a Saturday is exclusively the customer's shortcoming. More

It was very easy to schedule an appointment. I was offered a shuttle ride but chose to wait. Everyone was very nice. My truck was ready very quickly. An overall positive experience. I was offered a shuttle ride but chose to wait. Everyone was very nice. My truck was ready very quickly. An overall positive experience. More

Great job everything was very convenient and easy . very well taken care of it was a simple process very well taken care of it was a simple process More