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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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November 23, 2024

Jamie was very helpful and explained everything that needed to be done. He is honest and kind. More

by Ochristine24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
November 23, 2024

Jamie in the Service center was great. I needed a loaner and he was able to provide one. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Services CEnter
November 22, 2024

Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!! More

by lc-schreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
November 20, 2024

I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit. More

by bpjhj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 13, 2024

Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the esti More

by dd threats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb B.
November 05, 2024

Good job, I have been having my vehicle serviced at Marshall Mize for many years. At one period of time I had my church vehicles serviced there. More

by emanuelroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Harris, Johnny Del Valle
November 04, 2024

It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates. More

by robertssl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Nov 04, 2024 -

robertssl responded

It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates.

November 02, 2024

When I explained what my blinker was doing, the employees in the service department at Marshal Mize Ford immediately knew the problem with my blinker and took my Bronco sport in and repaired the problem. Th More

by luckylaidefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb in service
October 29, 2024

Marshall Mize Ford Service Center promptly took my vehicle for servicing. They quickly informed me of the specific services to be performed along with the cost of each and the total of all. The person More

by lddworthington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in Service Department and the efficient cashier.
October 26, 2024

Great service, wonderful staff to work with. I would highly recommend to others. Thank you. More

by Imanana8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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