Marshal Mize Ford - Service Center

Staff was great service was fast. Don't have any complaints at this time. Thank you Don't have any complaints at this time. Thank you More

Best customer service and purchasing experience I’ve ever had. Matthew Voyles was our Sales Expert. He was very knowledgeable about their product line and helped me find the perfect truck for my needs. Servi had. Matthew Voyles was our Sales Expert. He was very knowledgeable about their product line and helped me find the perfect truck for my needs. Service department is friendly, prompt and treat me as a valuable customer. My Ford Ranger has exceeded my expectations in performance and features. More

Dealership is conveniently located. People are friendly. My service advisor listens to my concerns and provides feedback quickly. People are friendly. My service advisor listens to my concerns and provides feedback quickly. More

Excellent Service a a a a a a a a a a a a a More

Today December 18, 2024 I met with Service Advisor Falicha Newton concerning my 2024 F-150 for a complicated issue with my Sirius Radio Satellite System. Your dedicated Service Advisor determined thro Falicha Newton concerning my 2024 F-150 for a complicated issue with my Sirius Radio Satellite System. Your dedicated Service Advisor determined through her knowledge that my Sirius System no longer was picking up a signal. She took the time to contact Sirius and she successfully fixed the problem. To say the least I am very grateful to Falica and your dealership for helping me. Falica has a wonderful personality and most importantly the patience in solving problems. She is an asset to your dealership. I have a second issue with my 2024 F-150 in that there is a whining noise coming from the engine. Falica was able to also hear this noise while I was there this morning. The whining noise is possibility an idler tension pulley that will need replaced. My F-150 was purchased new from your dealership in May of this year and only has 5,000 miles on the odometer at this time. When I return from an out of town trip January 10, 2025 I will again return to your dealership and make contact with your Service Advisor to address this whining noise I am hearing. Thanks again for making me a happy customer. More

Service department was very knowledgeable and helpful. Truck was serviced in timely manner, even when adding additional services. Felica was very helpful in providing updates concerning my service. Truck was serviced in timely manner, even when adding additional services. Felica was very helpful in providing updates concerning my service. More

Friendly, courteous, and had my auto ready as stated. Jamie booked my appointment and checked me in. He explained everything they would do. Jamie booked my appointment and checked me in. He explained everything they would do. More

Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited. did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited. More