Marshal Mize Ford - Service Center

I was overall satisfied with my service appointment. Would recommend this service department to others Would recommend this service department to others More

The people I dealt with were wonderful. The only complaint I would have is that it took two hours to fix the recall problems. I attribute this to having only two mechanics available at the The only complaint I would have is that it took two hours to fix the recall problems. I attribute this to having only two mechanics available at the time. I’m sure they were going as fast as they could. More

I didn't have any problems with Felicia, but I am disappointed with the service they provided and I am also upset that they broke a part of my car and left the engine dirty with oil. disappointed with the service they provided and I am also upset that they broke a part of my car and left the engine dirty with oil. More

I messed up my day I scheduled my service and they still did not hesitate to help me did not hesitate to help me More

Falicha Newton answered the call in service and she worked me in Wednesday. I got the oil changed then. She had to order parts for the coolant system, which came in the next day. There was a delay g worked me in Wednesday. I got the oil changed then. She had to order parts for the coolant system, which came in the next day. There was a delay getting to my appointment on Thursday, but 2 service techs came up to check on me. I was ok with it as there was an issue with another customer. The service tech came out to show me why the coolant overflow tank needed replaced. The communication was outstanding. I posted this on Facebook and I drive across town to deal with Marshal Mize Ford. More

Kind lady & easy process. Explained how and when to come back for my next visit. Explained how and when to come back for my next visit. More

The service department always takes good care of my vehicle. Ever time I've taken it there, they give me an estimated time when it will be done. They finish before that time, every time. A quick, but t vehicle. Ever time I've taken it there, they give me an estimated time when it will be done. They finish before that time, every time. A quick, but thorough appointment. It doesn't get any better than that !! I highly recommend. More

Dylan was my service rep. Fantastic. Prompt service. Friendly. Also, good lounge. I'm glad I paid for the service visits. Fantastic. Prompt service. Friendly. Also, good lounge. I'm glad I paid for the service visits. More

Good explanation of services needed for my vehicle's regular scheduled maintenance . Snacks would make waiting better. regular scheduled maintenance . Snacks would make waiting better. More

Thank you for the service on that day a little late but it was ok it was ok More