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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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November 13, 2022

Best oil change service I‘ve ever experienced. The entire process was quick, easy, and painless. Using FordPass points was icing on the cake. Great customer experience. More

by Candi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Barnes
November 12, 2022

Staff are always helpful, services are completed in a timely manner. It's easy to make appointments and they will work you in if you are having a problem More

by Freebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
November 09, 2022

Fast, friendly service with no hassle, painless experience. Trust in this dealership. Will come again. More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
October 28, 2022

as always quick and courteous I have never had any trouble with the service department More

by Bittercreek21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
October 20, 2022

I've been bringing my F150 to Marshal Mize for 4 years. It's easy to make an appointment online, the service is done on time and the experience is the best Ford dealership I've dealt with. Rick Barnes wa More

by rlayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Barnes
October 19, 2022

Service dept got me in and out with oil change and front brake service…will continue to use Marshal Mize for my service needs.. More

by dguess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember
October 13, 2022

Great service today with a great attitude and professional attention to the details that I requested to be checked out. More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician at intake/checkin
October 11, 2022

ver good, always friendly and helpful. the people aways treat you with respect and over all it aways comfortalbe doing business with you.. More

by Richard in Red Bank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric blankenship
October 09, 2022

Jaime, the service adviser was great, but unfortunately the service department was understaffed the day I was there and all the items I had asked to be completed by a certain time were unable to be complet More

by truckgeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
September 27, 2022

Car was serviced property and completed on time. Good summary by service writer. Positive experience. More

by Boneyjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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