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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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February 15, 2023

The service department explained upfront what would be done to the vehicle and how long the expected wait would be. They also updated me during the process. Friendly staff and attention to detail. More

by Matts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Barnes
February 07, 2023

Service was quick and well preformed. My service provider covered all areas and treated me with respect. Will definitely return for my service needs. More

by Jeff Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
February 07, 2023

Eric provided a ROM cost estimate for My 100K Service that was very lose to actual cost. Scheduling my service was done quickly and Service Tech completed all work by ~~3pm. Good Service, Quick turn arou More

by tjgarne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
February 07, 2023

I have a 2011 Ford Escape and this is where I bring my Escape for service. Customer service is great. Thank you Jamie Harris for your assistance this week. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
February 05, 2023

Overall, great experience. Everyone was very nice. My only issue was I requested that my windshield washer fluid not be filled because I use a special one and they filled it up More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
January 24, 2023

Cody Hunsucker is really good at understanding what my needs are for my car. I feel he is honest and up front about any issues that come up. He's friendly and quick to respond and fix anything wrong with More

by jhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Roger Cooley
January 23, 2023

The most honest and reliable Ford dealership that I have dealt with thus far. Staff is responsive and trustworthy. Also offered shuttle service once when I had to leave my vehicle for repair. More

by Pennylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Rick Barnes
January 23, 2023

Super service. Easy to book a weekend service appointment. I was pleased by the ease of getting it in and completed in a timely manner. Thanks, Jamie. More

by jimhollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
January 23, 2023

Fixed same day and called when truck was ready. Quick checkout also. Service advisor nice More

by Raysmith333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
January 17, 2023

My appointment was on time and I got out of there on time!!!!! Very good service More

by dwayneasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were good to me
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