Marshal Mize Ford - Service Center

Thank you JAMIE HARRIS, service writer at Marshal Mize. The car had an alignment done at Mize. When I got the car back, the steering wheel was angled to the left. I contacted JAMIE HARRIS and told him a The car had an alignment done at Mize. When I got the car back, the steering wheel was angled to the left. I contacted JAMIE HARRIS and told him about the steering wheel. He arranged for an appointment time that was convenient for me. I drove in that day and the steering wheel was "centered". As long as I own my Edge, I will keep coming back to Marshall Mize. More

Reallly? Fifteen words required. Kyle was friendly, knowledgeable and efficient. Service completed in under the time estimate. Fifteen words required. Kyle was friendly, knowledgeable and efficient. Service completed in under the time estimate. More

Service department was friendly and quick with an oil change and tire rotation. I was in and out in about thirty minutes. change and tire rotation. I was in and out in about thirty minutes. More

The entire experience was 5 Star! From my initial phone conversation with Eric to the "deliver at the door" service was great. Eric was very helpful, professional and friendly. He From my initial phone conversation with Eric to the "deliver at the door" service was great. Eric was very helpful, professional and friendly. He kept me informed during the process. Once I was ready to go, a very nice young man went and brought my truck outside the bay instead of me having to walk the parking lot. I had come to Marshall Mize for 2 airbag recalls and some other work. The technician checked my truck, found out no additional work was needed and I was not even charged for labor. Yes - Very Pleased with the entire process. Thx to everyone - sorry I did not get the gentleman's name that brought my truck around. I don't have my paperwork with me, but big thanks also to the technician. More

Always treated well. Thank you JAMIE HARRIS for your friendly greeting when I got there and calling up in the system my reservation. Mr Harris explained what was to be Thank you JAMIE HARRIS for your friendly greeting when I got there and calling up in the system my reservation. Mr Harris explained what was to be done and offered recommendations for additional services. Well taken care of. Adding the free drinks and snacks was a plus. More

I have always received great service here both on my car and my dad's. My only problem was an extended service plan I bought from Ford when I bought my car. I thought it covered cost of service.....oil c and my dad's. My only problem was an extended service plan I bought from Ford when I bought my car. I thought it covered cost of service.....oil changes and recommended services. Discovered that was not true. More

Eric Blankenship takes great care of my service needs. Thanks to all the great employees! Thanks to all the great employees! More

They were prompt in getting my truck in for service and had it turned around quickly. I would like to commend service writer Jamie Harris for his competence and professionalism. had it turned around quickly. I would like to commend service writer Jamie Harris for his competence and professionalism. More

The customer service was great and I would recommend anyone that needed service to go there. anyone that needed service to go there. More

They provide great service and follow up. Every part of purchasing and servicing have been positive. Every part of purchasing and servicing have been positive. More