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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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January 04, 2024

Friendly and efficient. Was easy to drop vehicle off and very good communication when it was ready More

by Stevess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
caleb
December 29, 2023

In and out as scheduled. Kaleb was attentive, polite and efficient . Can’t ask for more. More

by hangiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb , Danny Watkins
December 29, 2023

Courteous, friendly service. Cody in the Service Dept got me in and out in a timely manner. Sebastian Gray was our salesman. He is top notch. I called him early in the day and t More

by ep.breland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in Service Dept 5 Stars
December 22, 2023

Service Rep Kaleb Blanton was very courteous, professional and thorough in handling my visit to have the transmission fluid changed in my FordF-150. Kaleb is definitely an asset to Marshall Mize More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
December 21, 2023

Service was awesome. I needed my vehicle the next day and service was done before the end of day. Eric Blankenship was very good at communicating with me. The service tea More

by David Dewayne Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
December 10, 2023

The service department is customer focused and flexible to accommodate schedule. Kaleb Blanton cares about ensuring you and your vehicle are well cared for. Service prices are not as extreme as some deal More

by Ronhrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
December 04, 2023

Kaleb was most respectful. The service was tiptop. Thank you so very much. I will be sure to recommend you to others. More

by paluka9094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb, serv., Rob, sales . Awesome guys!
December 03, 2023

Abel Vargas did an outstanding job. Thanks a lot Abel. I appreciate all your attention and taking care of my Jeep. 😉 More

by Alice Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
November 29, 2023

Fast drive-in service (no appointment). They were able to do the work while I waited. And it is fixed! More

by gatkinson248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamie harris
November 19, 2023

Eric the service advisor is great. My problem is with Ford itself not Marshal Mize. Ford needs to take care of the problems with the truck and not a quick fix. These trucks are too muc More

by stone102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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