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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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June 04, 2025

They only had one oil change tech I was told. In his rush to finish my bronco he left the lid off the washer fluid and seemingly never filled it. I put half a gallon in once I arrived home. Every More

by valhalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
June 02, 2025

They pick up and deliver. Great service for us older, retired people who don't drive much. More

by kimberliep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ables
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Blankenship
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They were very efficient in finding a solution for our issue. Very fast and helpful More

by Jasonsmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I bought my car in 2013. Marshall Mize has always taken very good care of my car. Staff fun to talk to and they always explain everything. Great staff! More

by patpounder@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Greene
May 28, 2025

Exceptional service from everyone at the dealership. Easy, online service scheduling and follow up afterwards. More

by Mike R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Greene
May 27, 2025

Part for windshield washers were ordered and received quickly. Was able to schedule the replacement and repair with Jaime. He had already informed me of the cost of the repair. The work was performed More

by cowilkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

They were able to fit me in quickly to get a battery changed and provided quick and professional service More

by Stevess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The service advisor, Carlton Harris, was efficient and helpful. I would give him 5 stars. More

by scstrunk1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Harris
May 22, 2025

I was able to schedule an appointment for my F150 and wait for it to be done. No problems with only an hour wait. More

by gatkinson248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

I appreciate how helpful Nate Greene was and appreciate the info about my truck that one of your technicians shared with me. More

by Yesmar22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Greene
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