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Marshal Mize Ford

Chattanooga, TN

4.8
1,303 Reviews
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,303 reviews

June 04, 2025

They only had one oil change tech I was told. In his rush to finish my bronco he left the lid off the washer fluid and seemingly never filled it. I put half a gallon in once I arrived home. Every More

by valhalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
June 02, 2025

They pick up and deliver. Great service for us older, retired people who don't drive much. More

by kimberliep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ables
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Blankenship
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They were very efficient in finding a solution for our issue. Very fast and helpful More

by Jasonsmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I am 64, 35 year retired Navy and 10 year government empoyee so I KNOW xx whenI see it, Could NOT BE more happy with my exoperience at Marshal Mize Ford. I paid cash for a 2025 XLT Ranger. Salesman C More

by dude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bellows
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I bought my car in 2013. Marshall Mize has always taken very good care of my car. Staff fun to talk to and they always explain everything. Great staff! More

by patpounder@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Greene
May 29, 2025

Very professional and organized group. We were treated with respect and courteousness. They were easy to do business with a very smooth and accurate transaction. More

by Mc4ii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bellows
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Exceptional service from everyone at the dealership. Easy, online service scheduling and follow up afterwards. More

by Mike R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Greene
May 27, 2025

Part for windshield washers were ordered and received quickly. Was able to schedule the replacement and repair with Jaime. He had already informed me of the cost of the repair. The work was performed More

by cowilkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Brad Doty was a great salesman to deal with who was not pushy and very easy to work with on the purchase of my super duty I will definitely do business with him and Marshall Mize for in the future. So happ More

by jaycope03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Our sales person Brad Doty was helpful and very professional. We would buy here again. More

by Myra_frazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.