Marshal Mize Ford
Chattanooga, TN
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Every one that I came into contact with was great, both friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service f friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service for my new vehicle. Kris also took his time to explain to me the electronics package on the vehicle and how to use it. More
My husband and I had a wonderful experience at the dealership with Kendrick. He was very knowledgeable, professional, and personable. Phil, his manager, was very personable as well. The only negative dealership with Kendrick. He was very knowledgeable, professional, and personable. Phil, his manager, was very personable as well. The only negative thing time that we had was when we were working with Jimmy in finance. He acted very aggressive and had a demeaning attitude about him. He made us feel like we couldn't make an intelligent, informed decision unless it agreed with him. Overall we had a great experience and was very happy that we got Kendrick and will be referring anyone that we know to him. More
Will never buy from again. Sales manager made promises he Will never buy from again. Sales manager made promises he didn't keep and treated me terrible after I bought the car. It's like once they get your m Will never buy from again. Sales manager made promises he didn't keep and treated me terrible after I bought the car. It's like once they get your money, you're nothing to them anymore. More
everyone at the dealership was very helpful and friendly. Kris knew the inventory and the accessories on the different cars very well and was not pushy.efgrigsby friendly. Kris knew the inventory and the accessories on the different cars very well and was not pushy.efgrigsby More
The dealership gave me a great deal on a Ford Escape. I asked for extras and received every one of them. Kris Stedman bent over backwards to make sure my experience was a great one. I had recently had su asked for extras and received every one of them. Kris Stedman bent over backwards to make sure my experience was a great one. I had recently had surgery so didn't want to waste a bunch of time, and the whole experience was painless and fast. I was so impressed with the dealership that when my son came home from Korea and needed a vehicle, I sent him to Chris as well. Not only did he get what he wanted, but he also got a super deal. Our family has a new and a new to you vehicle in the span of a month and couldn't be more pleased. More
I would recommend this dealership to anyone. Kris Stedman was very helpful, friendly and knowledgeable. I did not feel rushed or pushed to buy. I am very happy with my purchase. was very helpful, friendly and knowledgeable. I did not feel rushed or pushed to buy. I am very happy with my purchase. More
I was very impressed by the level of professionalism demonstrated by the sales rep I had. The sales rep, Kris Sedman, was very helpful with any questions I had about the vehicles I was interested in. He demonstrated by the sales rep I had. The sales rep, Kris Sedman, was very helpful with any questions I had about the vehicles I was interested in. He had an excellent knowledge of the questions I asked. I was impressed by the speed of the process. There was a minor defect with the vehicle I selected and it was taken care of without any trouble and exceeded my expectations. This is the second vehicle I have purchased from this dealership and without a doubt will be returning for my next purchase. More
Mr. Stedman was very helpful, courteous, and friendly. I would recommend this dealer ship to anyone looking for a new or used vehicle. I have bought 4 other vehicles at this dealership and was always welco would recommend this dealer ship to anyone looking for a new or used vehicle. I have bought 4 other vehicles at this dealership and was always welcome. More
Salesmen patrol the lot of Marshall Mize Ford like a flock of underfed vultures looking for their next meal. When we drove up, one immediately spotted us and flew over. There were two or three differe flock of underfed vultures looking for their next meal. When we drove up, one immediately spotted us and flew over. There were two or three different SUVs we were interested in seeing, but our pushy salesman seemed intent upon selling us whichever item in the inventory we happened to be standing next to at any given movement. A lot of fast talking, no listening, and relatively high prices make this a Ford lot to drive on by. More