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Marlow Ford - Service Center

Luray, VA

4.8
115 Reviews
Call Service Center (888) 728-4619

115 Reviews of Marlow Ford - Service Center

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April 13, 2023

Darren the service manager. Darren the service manager Darren the service manager. He is the man. More

by joepish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Apr 13, 2023 -

Marlow Ford responded

It's great to hear that you had a positive experience. Thank you for taking the time to leave a review and sharing your feedback. We strive to provide excellent service to all our customers, and we're thrilled that Darren was able to make your experience positive. We appreciate your business and look forward to serving you in the future!

April 13, 2023

Ease of making appointment, friendly and helpful , ease of check out . Good quality work always. More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rines
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Apr 17, 2023 -

Marlow Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us, from the ease of making your appointment to the quality of the work we provided. Our team takes pride in providing friendly and helpful service, and we're pleased to hear that you found the check-out process to be easy as well. We always strive to deliver high-quality work and it's great to hear that we met your expectations. Thank you for your business and for taking the time to share your positive feedback with us. We look forward to serving you again in the future!

April 10, 2023

Exceptional customer service. Easy to schedule appointments. Will refer others and possibly in near future purchase a new vehicle. More

by DCBARKLEY89
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 13, 2023 -

Marlow Ford responded

Great to hear that you had an easy time scheduling appointments! We appreciate your referral and look forward to the possibility of helping you purchase a new vehicle in the near future. Thanks for choosing us!

August 06, 2021

I have tried to like this Ford Dear because it close to home. But the last 2 time I have had my F250 into them they have failed my expectations. First by miss diagnose of a Transmission and now today faili More

by Winzigfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Inspector
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February 18, 2021

I have always been able to get a quick appointment when I need something done and they have always done it on time. Great job More

by Bealeshire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop foreman
Report | Print
Feb 18, 2021 -

Marlow Ford responded

It's always our pleasure to take care of you! Thanks for being a Marlow Ford customer! See you next time!

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