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Marlow Ford - Service Center

Luray, VA

4.8
115 Reviews

115 Reviews of Marlow Ford - Service Center

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May 15, 2023

Awesome service quick in and quick out. Very professional and easy to work with. Would highly recommend them. Thanks for your help. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Marlow Ford responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great visit and that our team provided you with excellent service. We pride ourselves on being professional and efficient, and we're glad that we could make the process easy for you. Thank you for recommending us to others, and we look forward to serving you again in the future!

May 14, 2023

What a great place to have our vehicles serviced, very easy to deal with and always pleasant. More

by dgreer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Marlow Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service team. Providing excellent service in a friendly and easy-to-deal-with manner is what we strive for, and we are delighted that we met your expectations. We look forward to continuing to provide you with top-notch service for all your vehicle needs.

May 14, 2023

Had a very good experience with salesman and manager. Will recommend Marlow Ford to everyone. More

by Bowmansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Marlow Ford responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that you had a positive experience with our sales team and that you would recommend us to others. It is always our goal to provide exceptional service and help our customers find the right vehicle for their needs. Thank you again for choosing Marlow Ford!

May 12, 2023

Best Ford Service Department you can take your vehicle too. Excellent and awesome job, repairs, and super friendly staff. I drive 45 minutes just to have them work on my Ford! More

by rebilbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Marlow Ford responded

Thank you so much for taking the time to leave us this awesome review! We're thrilled to hear that you had such a great experience with our service department and that our staff was able to provide you with excellent and friendly service. We're honored that you trust us with your Ford and are willing to drive 45 minutes to come see us. We look forward to serving you again in the future!

May 03, 2023

We have purchased three vehicles. They are extremely easy to work with, and very knowledgeable. More

by luraybarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Davis
May 05, 2023 -

Marlow Ford responded

Thank you so much for your kind words! We're honored that you have chosen us for your vehicle purchases not once, but three times. We're thrilled to hear that you found our team to be easy to work with and knowledgeable. It's our goal to provide exceptional service to all of our customers, and we're glad that we were able to meet your expectations. We appreciate your continued business and look forward to serving you again in the future!

May 02, 2023

They care about their customers very friendly, make you fill right at home. Thank- you. More

by FLOSSY2465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Marlow Ford responded

Thank you for leaving us such a positive review! We're delighted to hear that you felt right at home during your visit with us. We take pride in providing a welcoming atmosphere and exceptional service to all of our customers. It's great to know that our efforts have not gone unnoticed. Thank you for choosing our business and for your kind words. We appreciate your support and look forward to serving you again in the future!

May 02, 2023

Great group to partner with to keep the rolling stock running safe and reliable. Alway impressed with the knowledge of our Ford and Lincoln products ,both old and new. The staff always takes the time t More

by James Holsinger, Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Marlow Ford responded

Thank you for taking the time to leave us such a wonderful review, James! We're thrilled to hear that you've had a great experience partnering with us to keep your rolling stock running safely and reliably. Our team is dedicated to providing exceptional service and staying up-to-date on the latest technology and products. We're delighted to know that we were able to meet your expectations and that you found our staff knowledgeable and communicative. Thank you again for your support and your kind words. We look forward to serving you and your Ford and Lincoln products in the future! 🚘🚘🚘🚘

May 01, 2023

5 Awesome, as always! Anthony and Darrell are both great :)) Service is always quicker than expected and everything is always explained and done properly More

by laura.sours@priorityauto.com
Recommend Dealer
Yes
Employees Worked With
5
May 01, 2023 -

Marlow Ford responded

Thank you for your positive feedback! We are thrilled to hear that you had another great experience with Anthony and Darrell. We pride ourselves on providing efficient and thorough service, and it's great to hear that we are meeting your expectations. We appreciate your continued business and look forward to seeing you again in the future!

April 21, 2023

Great service. Very professional very quick service. Nice area to wait in. Would recommend to all my friends and family. More

by hermitcrab145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Marlow Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided great service and made your visit a pleasant one. Our goal is to provide professional and efficient service while also ensuring our customers are comfortable during their wait. We appreciate your recommendation to your friends and family and hope to see you again in the future.

April 14, 2023

Very good service, working out of town and they got me in right away and took care of problem. Fixed the problem in several hours. More

by hvadams111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Greer
Apr 17, 2023 -

Marlow Ford responded

Thank you so much for your wonderful review! We are delighted to hear that you had a very good experience with our service team. We understand that having a problem with your vehicle can be stressful, especially when you're working out of town. We're glad that we could get you in right away and take care of the issue for you. Our team always strives to provide efficient and effective service, and we're thrilled that we were able to fix the problem in just several hours. Thank you for choosing us to help you with your vehicle needs, and we hope to have the opportunity to serve you again in the future!

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