Marlow Ford - Service Center

Marlow Ford responded

Hey there! We're thrilled you've always had a great experience bringing your vehicle to us. We value your trust and loyalty, and we'll continue to provide you with top-notch service whenever you visit. Thank you for your kind words and ongoing support. We're here for you and your vehicle, so don't hesitate to reach out whenever you need assistance. Drive safely, and see you next time at Tri-State Nissan!!

Marlow Ford responded

Dear valued customer, thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment you experienced during your recent visit. We understand how frustrating it can be to find your vehicle in less than pristine condition, and we want to assure you that we take your feedback seriously. We have addressed this issue with our team to ensure that such oversights are avoided in the future. Your satisfaction is our top priority, and we hope to have the opportunity to make it up to you in the future with an exceptional service that exceeds your expectations.

Marlow Ford responded

James, thank you for your outstanding five-star review! We're delighted you had an excellent experience with our Service Department. Our team takes pride in providing top-notch service with a touch of professionalism, and our highly qualified mechanics are dedicated to ensuring your vehicle receives the best care. We're thrilled that your scheduled services have always been problem-free, and we can't wait to continue surpassing expectations and satisfaction!

Marlow Ford responded

I'm thrilled you've always received excellent service at Tri-State Nissan! It's stimulating to have had the opportunity to serve you throughout the years and assist in purchasing three cars. From our friendly phone representatives to the dedicated service team, we strive to create an enjoyable and seamless experience for you. Your continued satisfaction is my utmost priority, and I'm thrilled to have exceeded your expectations. I appreciate your loyalty and look forward to many more exciting journeys together!

Marlow Ford responded

We're thrilled to read your review, Michael.albarelli! At Marlowe Automotive Services, our dedicated team of excellent mechanics and friendly staff are committed to providing honest, reasonable, and top-quality service. Your loyalty and satisfaction mean the world to us, and we're honored to be your trusted choice for all your automotive needs!

Marlow Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our service was lightning-fast, getting you in and out in less than an hour. Efficiency is our middle name! We're also glad that our diligent team discovered a recall that you weren't aware of and took care of it for you. Safety first! It's an honor to have you choose us over other Ford dealerships, and we appreciate your trust in our services. We look forward to serving you again in the future with the same speed and exceptional care. Safe travels until then!

Marlow Ford responded

Thank you for your awesome review! We're thrilled to hear that you had a great service experience with us. Our friendly team is always here to assist you with a smile. We understand the importance of convenience, so we make it easy to schedule an appointment to fit your schedule. Time is valuable, and we're delighted that we were able to return your car to you in a timely manner. As for our location, we strive to provide a convenient and accessible place for our valued customers. Thank you for choosing us, and we look forward to serving you again with the same level of excellence!

Marlow Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our place is a great choice for getting your service done. We understand that convenience is key, so we offer the extra perk of picking up and dropping off your vehicle. It's our way of making your experience as seamless and hassle-free as possible. We appreciate your support and look forward to serving you again in the future. Happy motoring!

Marlow Ford responded

Thank you for your amazing feedback! We're thrilled to hear that our mechanics have consistently provided you with great service. Darrell is a valued member of our team, and we're glad to know that he is prompt in scheduling and explaining repairs while maintaining a high level of politeness. Darlene is a ray of sunshine, and we're delighted that her friendly demeanor adds to your positive experience. We appreciate your kind words and your continued trust in our team. We look forward to serving you in the future with the same level of excellence and warmth.

Queen responded

We own two wonderful vehicles that we bought at marlowe ford & plan to forever get service done there. No place better.

Marlow Ford responded

Thank you for sharing your feedback. We're thrilled to hear that our courtesy service of picking up and delivering your truck was a huge help to you. We understand the value of convenience and strive to make our customers' experience as smooth as possible. We appreciate your business and are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.