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Marlow Ford - Service Center

Luray, VA

4.8
134 Reviews

134 Reviews of Marlow Ford - Service Center

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July 16, 2025

the service is great and they are ready to answer any questions anytime, I would strongly reccomend the service dept. More

by mkruszka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

I've been a customer on and off over the years but the service I received during this last visit will have me bringing everything everytime back here. More

by NOEMAIL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Marlow Ford responded

Thank you so much for your review! We truly appreciate your loyalty over the years and are especially grateful for your kind words about your most recent visit to Marlow Ford in Luray. It’s incredibly rewarding to know that our service made such a strong impression and has earned your full trust moving forward. Providing consistently exceptional experiences is what we strive for, and we’re honored to be your go-to choice. Thanks again—we look forward to taking care of everything for you from here on out!

June 18, 2025

Very good service, care about the work and the customer’s satisfaction. I trust their judgment and know how More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Marlow Ford responded

Thank you so much, Greg! We truly appreciate your thoughtful feedback and your trust in the team at Marlow Ford in Luray. It means a lot to know that our commitment to quality work and customer satisfaction has earned your confidence—we take great pride in delivering service that reflects integrity, expertise, and genuine care. Thanks again for your continued support, Greg—we’re always here whenever you need us!

June 09, 2025

I have been taking my vehicle there for the past 5 years, with great repair and customer service. More

by kathyshirk1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Marlow Ford responded

Thank you so much for your continued trust and support over the past five years! We truly appreciate your kind words and are honored to be your go-to service team at Marlow Ford in Luray. It means a great deal to know that both our repair work and customer service have consistently met your expectations—we’re committed to building lasting relationships through integrity and dependable care. Thanks again, and we look forward to serving you for many more years to come!

May 30, 2025

This dealership is a wonderful place to do business from buying to service top notch. More

by timwilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Marlow Ford responded

Thank you so much, Tim! We truly appreciate your kind words and the 5-star feedback about your experience with both sales and service at Marlow Ford in Luray. It’s incredibly rewarding to know that you consider us a top-notch dealership—we’re committed to exceeding expectations at every step by delivering honest, dependable service and building lasting relationships. Thanks again for your trust and support, Tim—we’re always here when you need us!

May 19, 2025

Love Marlow Ford in Luray! We get all our service done there. Darrel is great. So are Virginia, Anthony and the rest of the crew! More

by BENNBRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Marlow Ford responded

Thank you so much for the wonderful review! We truly appreciate your loyalty and are thrilled to hear how much you love Marlow Ford in Luray. It means a lot to know you trust us with all your service needs, and we’ll be sure to share your kind words with Darrel, Virginia, Anthony, and the rest of the team—they’ll be so glad to know they’ve made a positive impact. Thanks again for your continued support—we look forward to serving you for many years to come!

May 05, 2025

Great service as always! They show they care about the customers and their vehicles. Virginia is attentive and follows through on what she says. More

by Medsteve15
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
May 06, 2025 -

Marlow Ford responded

We’re incredibly grateful for your continued trust and thrilled to hear that Virginia made such a great impression. At Marlow Ford, we believe in building lasting relationships by exceeding expectations—and your kind words about our attentiveness and follow-through reflect that commitment perfectly. Thank you again for choosing us, and we’re always here when you need us!

April 30, 2025

Quick in and out. Worry free I have a fleet vehicle and they can be a pain to deal with sometimes but employees here at Ford always happy to help no matter the issue More

by nagolyeltrik22
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
May 06, 2025 -

Marlow Ford responded

Thank you so much for the kind words! We're thrilled to hear that your experience at Marlow Ford was quick, easy, and worry-free—especially when working with a fleet vehicle, which we know can sometimes bring added challenges. Our team takes pride in being problem solvers and showing up with a helpful attitude no matter the situation. We truly appreciate your trust in us and look forward to helping you again soon. Thanks again!

April 02, 2025

The people were very polite and quick. It very was clean and the wait area was comfortable. More

by Wrig102
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Apr 11, 2025 -

Marlow Ford responded

We really appreciate you taking the time to leave this review. We’re thrilled to hear that our team was polite, quick, and that you enjoyed a clean and comfortable waiting area—it means a lot to us. At Marlow Auto Group, exceeding expectations through great service and a welcoming environment is what we’re all about. Thanks again, and we hope to see you back next time you need anything!

March 13, 2025

This dealership is fantastic! The service department is top-notch, and we absolutely love our new Maverick. More

by murphykathleenlloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Marlow Ford responded

Thank you so much for the glowing review, Kathleen! We’re thrilled to hear that you love your new Maverick — what an exciting purchase! It’s fantastic to know that our service department left such a positive impression as well. We’re committed to exceeding expectations and providing a smooth, enjoyable experience from start to finish. Thank you for choosing us and for sharing your experience. If you need anything down the road, we’re always here for you. Enjoy your Maverick, and thank you again!

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