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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
146 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 146 reviews

December 07, 2023

They are always so nice and so polite. They get me in and out in a reasonable time and keep my old cars running great! I wouldn't go anywhere else!! More

by MARYANDRB
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
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Dec 08, 2023 -

Marlow Ford responded

Thank you so much for your kind words! We're delighted to hear that you appreciate our team's politeness and efficiency. Keeping your older cars running smoothly is our priority, and we're grateful for your trust in us. If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. We value your loyalty, and we look forward to continuing to provide you with excellent service. Safe travels, and see you next time!

December 06, 2023

Darrell and the whole crew at Marlow was incredibly professional and accommodating to me. If we are ever back in luray for work that is the only place we will go. 10/10 experience from attitude to work More

by BRANDON_WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Dec 08, 2023 -

Marlow Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that Darrell and the entire crew at Marlow provided you with a professional and accommodating experience. Maintaining a positive attitude and delivering high-quality workmanship are key aspects of our commitment to customer satisfaction. We appreciate your trust and are honored that you consider Marlow the go-to place for your automotive needs. If there's anything specific you enjoyed about your experience or if you have any suggestions, please feel free to share. We look forward to serving you again in the future. Safe travels, and thank you for choosing Marlow!

December 04, 2023

We recently purchased a new vehicle from Marlow. We could not have been treated better. We tried out the vehicle and decided we wanted to buy it. We were unable to get our schedule together to go More

by cassie.painter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Marlow Ford responded

Wow, thank you for the glowing review Cassie! We're thrilled to hear you had a fantastic experience purchasing your new vehicle from Marlow Ford. Our team, especially Emma, is dedicated to making the process seamless, even introducing our snazzy new e-sign and valet delivery service. Cheers to many miles of joy in your new ride!

December 01, 2023

Darrell was so friendly. He was very knowledgeable and polite.I'm going to bring him my special cupcakes next time. More

by JWPAINTER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 04, 2023 -

Marlow Ford responded

Your kind words brightened our day at Marlow Ford! We're thrilled you had a friendly and knowledgeable experience with him. We can't wait for the special cupcakes – a sweet treat to match the sweetness of your feedback!

November 30, 2023

Anthony, Emma and Rob were great! They overcame the obstacles that came up with my purchase, and got me home with my new Maverick. Thank you!! More

by tripp.adams
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lineweaver
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Nov 30, 2023 -

Marlow Ford responded

Wow, what a journey, and we're thrilled to have been a part of it Tripp! Anthony, Emma, and Rob are our rock stars, and we're delighted they could turn your challenges into a seamless and enjoyable experience. From finding your Maverick to navigating the financing intricacies, they're a dream team! Welcome to the Marlow Ford family, and here's to many happy miles in your new Ford Maverick!

November 29, 2023

Great! Awesome service! Anthony and the whole service department were very nice! Easy to walk in and get taken care of, would definitely recommend 10/10! More

by VRIDGEW
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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Nov 30, 2023 -

Marlow Ford responded

Wow, thank you for the fantastic review! We're thrilled to hear that Anthony and our service team made your experience at Marlow Ford great. Your recommendation means the world to us, and we look forward to delivering top-notch service every time you walk through our doors.

November 23, 2023

Makar head multiple difficult problems. It took quite a while to get it 100%. I am well satisfied with Marlo Ford and the people they employ. They are good folks.DED More

by donalddovel
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Turning challenges into triumphs is what we do best at Marlow Ford, Donald. We're thrilled to hear you're well satisfied with our team and the effort they put into ensuring your experience is nothing short of excellent. Safe travels, and we look forward to serving you with the same dedication in the future!

November 22, 2023

They are always friendly, competent and knowledgeable. FORD should be appreciative of this dealership. First car I owned was a Ford Pinto, my Father always owned FORDs. It's the FORD people that's why. More

by clzeman
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Thank you for the stellar review! We're thrilled to be your go-to Ford dealership, and your loyalty truly speaks volumes. From the iconic Ford Pinto to the present day, our commitment to friendliness, competence, and knowledge remains unwavering. Your support fuels our passion, and we're proud to keep the Ford legacy alive. Here's to many more miles of smiles with Marlow Ford!

November 20, 2023

I came in with both brake lights out during a mini vacation. My lights were fixed in record time and relieved my stress of having to do it myself while wrangling my three year old in a place I am not More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Marlow Ford responded

We're delighted to have turned your brake light hiccup into a stress-free pitstop during your mini vacation Miranda! Our team at Marlow Ford is always here to ensure smooth travels and a worry-free experience. Thanks a ton for cruising by, and we look forward to keeping your journey as seamless as possible in the future!

November 15, 2023

Great place to buy a vehicle thanks to the staff JW,Anthony and the service department More

by cdb6161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Marlow Ford responded

Thanks a million for your stellar review! We're thrilled to hear you had a fantastic experience with JW, Anthony, and our stellar service department. Your kind words fuel our passion for excellence, and we can't wait to serve you again at Marlow Ford! Drive on with joy!

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