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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
130 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 130 reviews

November 23, 2023

Makar head multiple difficult problems. It took quite a while to get it 100%. I am well satisfied with Marlo Ford and the people they employ. They are good folks.DED More

by donalddovel
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Nov 27, 2023 -

Marlow Ford responded

Turning challenges into triumphs is what we do best at Marlow Ford, Donald. We're thrilled to hear you're well satisfied with our team and the effort they put into ensuring your experience is nothing short of excellent. Safe travels, and we look forward to serving you with the same dedication in the future!

November 22, 2023

They are always friendly, competent and knowledgeable. FORD should be appreciative of this dealership. First car I owned was a Ford Pinto, my Father always owned FORDs. It's the FORD people that's why. More

by clzeman
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Thank you for the stellar review! We're thrilled to be your go-to Ford dealership, and your loyalty truly speaks volumes. From the iconic Ford Pinto to the present day, our commitment to friendliness, competence, and knowledge remains unwavering. Your support fuels our passion, and we're proud to keep the Ford legacy alive. Here's to many more miles of smiles with Marlow Ford!

November 20, 2023

I came in with both brake lights out during a mini vacation. My lights were fixed in record time and relieved my stress of having to do it myself while wrangling my three year old in a place I am not More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Marlow Ford responded

We're delighted to have turned your brake light hiccup into a stress-free pitstop during your mini vacation Miranda! Our team at Marlow Ford is always here to ensure smooth travels and a worry-free experience. Thanks a ton for cruising by, and we look forward to keeping your journey as seamless as possible in the future!

November 15, 2023

Great place to buy a vehicle thanks to the staff JW,Anthony and the service department More

by cdb6161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Marlow Ford responded

Thanks a million for your stellar review! We're thrilled to hear you had a fantastic experience with JW, Anthony, and our stellar service department. Your kind words fuel our passion for excellence, and we can't wait to serve you again at Marlow Ford! Drive on with joy!

November 11, 2023

I’ve had good service there and Darrel is always practical and gives good advice about service More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Marlow Ford responded

Thank you for your wonderful review Ryan! We're thrilled to hear about your positive experiences at Marlow Ford. Darrel and our team are here to provide practical advice and top-notch service. Your satisfaction is our priority, and we look forward to serving you again soon!

November 04, 2023

very helpful always get me in when i call will return for maintenance on bothe of our vehicles More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Marlow Ford responded

We're thrilled to hear that you've had a fantastic experience with us at Marlow Ford, Dwayne! Our team is committed to being here for you whenever you need us, and it's our pleasure to keep both of your vehicles running smoothly. We can't wait to welcome you back for maintenance, ensuring your vehicles continue to be road-ready and in tip-top shape. Thanks for choosing Marlow Ford, and we look forward to your next visit!

November 04, 2023

The dealership was fair, honest, and they moved through the buying process very quickly and professionally. Very friendly and courteous More

by bahj59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Stombock
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Nov 06, 2023 -

Marlow Ford responded

Thank you for the fantastic review! At Marlow Ford, we pride ourselves on providing a fair, honest, and lightning-fast buying experience. Our friendly and courteous team is here to make your journey into your dream car not only professional but fun as well. Your satisfaction is our greatest achievement!

October 30, 2023

Great dealership, very friendly staff. I would recommend them to anyone needing service. Prompt service for my truck oil change. I was nervous at first being an out of town customer but the More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Marlow Ford responded

We're absolutely thrilled to hear about your fantastic experience with us! At Marlow Ford, our top priority is ensuring every customer feels at home, no matter where they're from. We're delighted to have put your mind at ease and provided prompt, professional service. Thank you for your kind words, and we look forward to serving you again in the future!

October 26, 2023

Excellent service! Had a flat tire in the front of their lot on a Saturday morning. They took me right in, even though I am not a customer and driving a Toyota! The s More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Marlow Ford responded

Thank you for choosing Marlow Ford, Penny! We're thrilled to have been there when you needed us, even if you were driving a Toyota. Our team is dedicated to providing top-notch service to all, and we're delighted that you found our service lady and mechanic exceptional. Your recommendation is the highest compliment, and we look forward to serving you and your friends in the future!

October 22, 2023

Visiting from out of state and needed a diesel oil change. We have a oil change policy. Marlow quoted us an incorrect price but corrected it when we paid- they stood by their quote. Amazing- A HONORAB More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Marlow Ford responded

Thank you for your kind words! At Marlow Ford, we're committed to providing exceptional service, no matter where you're from. We truly appreciate your understanding, and we're thrilled that we could correct the quote to your satisfaction. Our team is always here to ensure your automotive experience is top-notch and hassle-free. Safe travels!

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