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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
130 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 130 reviews

December 12, 2023

I needed my tire patched to make a 2. 5 hour trip back home. They promptly patched the tire and got me going again. Great service! More

by jnace73
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
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Dec 12, 2023 -

Marlow Ford responded

Here at Marlow Ford customer service is everything! We are glad we were able to get you back home safely!

December 10, 2023

Good service. Good service, helpful personnel, don't have anything to complain about. Emma did a very nice job. More

by rod25
Recommend Dealer
Yes
Employees Worked With
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Lutz
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Dec 11, 2023 -

Marlow Ford responded

We are very glad you enjoyed our service here at Marlow Ford. We have to agree Emma is a miracle worker!

December 09, 2023

Friendly and easy Friendly service and very accommodating. Kept me informed Friendly service and very accommodating. Kept me informed. Very professional interactions with the staff. More

by jbrooks_bc2004
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Dec 11, 2023 -

Marlow Ford responded

We are so glad we were able to provide friendly and easy service to you. At Marlow Ford we make it our mission to keep thins professional while also maintaining that level of friendliness!

December 07, 2023

They are awesome. Always nice and super fast. Great. Awesome quick. And very dependable. Fantastic More

by mwoodward716
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Dec 08, 2023 -

Marlow Ford responded

Wow, thank you for the fantastic feedback! We're thrilled to hear that you find our service awesome, nice, and super fast. Dependability is key for us, and we're pleased to know that you've had such positive experiences. If there's anything specific you love about our service or if you have any suggestions for improvement, we're all ears. Your satisfaction is our top priority, and we look forward to providing you with continued great service. Thanks again, and have a fantastic day!

December 07, 2023

They are always so nice and so polite. They get me in and out in a reasonable time and keep my old cars running great! I wouldn't go anywhere else!! More

by MARYANDRB
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Dec 08, 2023 -

Marlow Ford responded

Thank you so much for your kind words! We're delighted to hear that you appreciate our team's politeness and efficiency. Keeping your older cars running smoothly is our priority, and we're grateful for your trust in us. If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. We value your loyalty, and we look forward to continuing to provide you with excellent service. Safe travels, and see you next time!

December 06, 2023

Darrell and the whole crew at Marlow was incredibly professional and accommodating to me. If we are ever back in luray for work that is the only place we will go. 10/10 experience from attitude to work More

by BRANDON_WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 08, 2023 -

Marlow Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that Darrell and the entire crew at Marlow provided you with a professional and accommodating experience. Maintaining a positive attitude and delivering high-quality workmanship are key aspects of our commitment to customer satisfaction. We appreciate your trust and are honored that you consider Marlow the go-to place for your automotive needs. If there's anything specific you enjoyed about your experience or if you have any suggestions, please feel free to share. We look forward to serving you again in the future. Safe travels, and thank you for choosing Marlow!

December 04, 2023

We recently purchased a new vehicle from Marlow. We could not have been treated better. We tried out the vehicle and decided we wanted to buy it. We were unable to get our schedule together to go More

by cassie.painter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Marlow Ford responded

Wow, thank you for the glowing review Cassie! We're thrilled to hear you had a fantastic experience purchasing your new vehicle from Marlow Ford. Our team, especially Emma, is dedicated to making the process seamless, even introducing our snazzy new e-sign and valet delivery service. Cheers to many miles of joy in your new ride!

December 01, 2023

Darrell was so friendly. He was very knowledgeable and polite.I'm going to bring him my special cupcakes next time. More

by JWPAINTER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 04, 2023 -

Marlow Ford responded

Your kind words brightened our day at Marlow Ford! We're thrilled you had a friendly and knowledgeable experience with him. We can't wait for the special cupcakes – a sweet treat to match the sweetness of your feedback!

November 30, 2023

Anthony, Emma and Rob were great! They overcame the obstacles that came up with my purchase, and got me home with my new Maverick. Thank you!! More

by tripp.adams
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lineweaver
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Nov 30, 2023 -

Marlow Ford responded

Wow, what a journey, and we're thrilled to have been a part of it Tripp! Anthony, Emma, and Rob are our rock stars, and we're delighted they could turn your challenges into a seamless and enjoyable experience. From finding your Maverick to navigating the financing intricacies, they're a dream team! Welcome to the Marlow Ford family, and here's to many happy miles in your new Ford Maverick!

November 29, 2023

Great! Awesome service! Anthony and the whole service department were very nice! Easy to walk in and get taken care of, would definitely recommend 10/10! More

by VRIDGEW
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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Nov 30, 2023 -

Marlow Ford responded

Wow, thank you for the fantastic review! We're thrilled to hear that Anthony and our service team made your experience at Marlow Ford great. Your recommendation means the world to us, and we look forward to delivering top-notch service every time you walk through our doors.

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