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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
146 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 146 reviews

September 22, 2024

Fast, courteous service. The staff was friendly and the mechanic was polite and professional. I will use this dealership again for the same service. More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Marlow Ford responded

Thank you, Darlene, for the wonderful 5-star review! We're delighted to hear that your experience at Marlow Ford was fast and courteous, with our friendly staff and professional mechanic providing excellent service. We're grateful for your trust in our team and look forward to welcoming you back for future visits. See you next time at Marlow Ford!

September 18, 2024

Great service department and dealership. Darrell is always on top of everything and a pleasure to work with. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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Sep 18, 2024 -

Marlow Ford responded

Thank you so much, Walt, for your kind 5-star review! We're thrilled to hear that you had a great experience with our service department and dealership. Darrell truly is a valuable part of our team, and we’re glad he made your visit a positive one. We appreciate your continued trust in us and look forward to serving you again in the future at Marlow Ford!

September 11, 2024

Another great experience with Marlow Ford's service team. I appreciated the professionalism, quality of work and great communication. More

by dhgoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Marlow Ford responded

Thank you for your positive feedback! We’re delighted to hear that you had another great experience with Marlow Ford's service team. We take pride in our professionalism, quality of work, and communication, and it’s wonderful to know that these aspects stood out during your visit. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

August 27, 2024

Love Marlow Ford Luray! !! JW does everything to get you a car. Great place!! Number 1. More

by Jhawkins0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Marlow Ford responded

Thank you so much for your enthusiastic review! We're thrilled to hear that you love Marlow Ford in Luray and had such a great experience. JW is indeed a superstar when it comes to helping our customers find the perfect car, and we're glad he could assist you. Your kind words about our dealership being "Number 1" truly mean a lot to us. Thank you again for choosing Marlow Ford in Luray—we're here whenever you need us!

August 15, 2024

They did my recall work, I made an appointment for 10 am and it was finished by noon. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Marlow Ford responded

Thank you, Karen, for your fantastic review!! I'm so glad that everything was smooth n' fast! That is exactly how we like it to be! Have a wonderful summer, and if your vehicle gives you anymore trouble, just contact us.

August 15, 2024

I am very pleased with every person that has spoken with me.& work with car. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Marlow Ford responded

Thank you, Sandra, for your amazing review!! I'm thrilled that everybody was super friendly, because that's how we roll. Have a fantastic summer, and if your vehicle decides to misbehave, just bring it to us, and we'll discipline it.

August 08, 2024

Always great service and with a smile! Have been getting our trucks servied at Marlow for years and have purchased new from them as well. More

by patti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Marlow Ford responded

Thank you for the five-stars! We love shining those smiles throughout the day because we show how much we care about you! Have a fantastic summer!

June 14, 2024

Visiting from out of state and needed an oil change on our Ford. Called Marlow Ford and spoke with Darrell. He had me come in at 10:00. He greeted me and had my vehicle serviced in 40 minutes and on my wa More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Marlow Ford responded

Thank you so much for your stellar rating! It's heartwarming to know you would consider us our dealership if you were local! I'm glad everything went smoothly and quick so we could show off our service! Have an amazing day, and we'll see you soon.

June 09, 2024

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service. More

by lbbaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Marlow Ford responded

Thank you for the review! I'm happy that our service was great and has always been satisfying for you. I look forward to making our service improve the longer you stay with us. Have a wonderful day!

June 04, 2024

The customer service at Marlow is top notch! I’m never disappointed! Thanks to everyone there!!!! More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Marlow Ford responded

Thank you Karla for your review! It warms my heart that you found our service so satisfactory! All those exclamation points are making the point clear -- you love us, and we appreciate you. Have a wonderful day, and we'll see you soon!!

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