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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
146 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 146 reviews

August 09, 2023

Thanks for your professional service. I appreciate being able to get an appointment and be provided with great service. More

by Fox1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Marlow Ford responded

Thank you for your encouraging five-star review!! I'm so glad that you appreciated our timely and great service! We strive to provide you with the best experiences at Marlow Ford! Come again soon, and we'll make your next experience shine! Have a blessed day!

July 29, 2023

The dealership itself probably be better off if the deale group was not involved. The employees understand the small town atmosphere, but the dealer group doesn’t get it. I know the dealer has issues keeping More

by TroopersonnySonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Marlow Ford responded

We appreciate your feedback. We understand the importance of a small-town atmosphere and maintaining a close-knit community connection. Staff turnover can be challenging, and we continuously work to provide a supportive and rewarding work environment to retain talented team members. Your feedback helps us identify areas for improvement and allows us to better serve our community. We value your input and take it seriously. We will use it as an opportunity to enhance our dealership's operations and create an even better experience for our customers and employees. Thank you for sharing your thoughts.

July 26, 2023

Darrell took care of the problem right away. Lucky to have him on your team. More

by Badger355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Marlow Ford responded

Thank you for your kind five-star review!! I'm so excited that you found Darrell to be amazing! You're right: Darrell is a blessing to our team. We are proud to have him! We want our employees to shine like him and make a profound difference in our community. Drive safely, and see you next time so Darrell can make you smile again!

July 25, 2023

Excellent excellent fantastic courteous friendly awesome and the best. Out of this world and cant be matched. More

by Studebaker53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
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Jul 26, 2023 -

Marlow Ford responded

WOWSERS!! Thank you for your perfect five-star review!! I'm super thrilled that our service matches the magnificent words you used to describe us! At Marlow Ford, we strive to do our best and work exceptionally hard to ensure each customer leaves with a massive smile! Have a blessed day, and see you soon!

July 20, 2023

Darrell is always kind and knowledgeable. Marlow Ford always does a fantastic job. Recommend all the time. More

by laurasours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Marlow Ford responded

Thank you for your marvelous five-star review!! I'm so glad Darrell could provide kindness and vital knowledge to you! I'm thrilled that you believe we always do a fantastic job because, truthfully, we do! Thank you for recommending us! I can't wait to welcome you back with open arms, as we help you and your vehicle stay in perfect shape!

July 07, 2023

I've always been pleased with the work marlow Ford has done on my vehicles. My family uses the service department for all of our vehicles. An app to schedule service would be great! More

by kristina3435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Marlow Ford responded

Thank you for your marvelous five-star review!! I'm also pleased you find Marlow Ford efficient, excellent, and transparent! I'm thrilled Marlow Ford is a memorable service icon to your family! I appreciate your suggestion for a new scheduling service app, and I will address this idea with the staff. Thank you for your recommendation and advice. Have a blessed day!!

July 06, 2023

Follow for is an awesome dealership. This is my second time back. Whether buying another vehicle service was great. Their service center mechanical center is just totally awesome. I will More

by samiam304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony the salesman and Robstown back
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Jul 07, 2023 -

Marlow Ford responded

Thank you so much for your blissful five-star review!! I'm so gloriously thrilled you found Marlow Ford to be totally awesome!! We work hard to be awesome, and I appreciate that you found every nook and cranny of our job to be five stars!! We value our customers tremendously and want you to feel the king of the world when you visit us and drive off with a healthy car and a peaceful and joyful mind. Thank you for recommending us! I'm excited to welcome you back and make your next experience perfect!

July 02, 2023

Always treated as if you are the only person in the dealership that needs service. More

by bealeshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Marlow Ford responded

Thank you for your spectacular five-star review! At Marlow Ford, we work hard to give you the best experience ever--like royalty! We value each of our customers immensely and want you to know that we care for your needs. Next time, we'll treat you as if you are the only person in the world who needs service!!

Jul 03, 2023 -

bealeshire responded

Thank you! You guys are tops!

June 21, 2023

They are the best around been going there for over 20 years. First class and caring for every need. Attention and attitude are second to no one. Keep up the great work! More

by FRANK477
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Marlow Ford responded

Wow, thank you for your superb five-star review! I'm honored to have been your go-to destination for over 20 years!! Our team is dedicated to providing first-class service, catering to your every need with utmost care and attention. Your continued support dazzles me, and we'll keep delivering the same outstanding experience you've cherished for two decades! Keep adventuring, and we'll be here to make each visit even more extraordinary!

June 17, 2023

I was very pleased with the prompt and courteous service at Marlow Ford. I wouldn’t trust my vehicles with anyone else! More

by Pappyq53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Marlow Ford responded

Wow, thank you for your incredible five-star review! I'm exhilarated that you were pleased with our prompt and courteous service at Marlow Ford. Your trust means more than the world to me, and I'm honored to be your go-to destination for all your vehicle needs. Rest assured, we'll continue to provide you with exceptional service, going above and beyond to exceed your expectations. So buckle up and get ready for more remarkable adventures together. We're here to keep your vehicles running smoothly and safely. Thank you again for your support, and we look forward to serving you with a smile in the future!

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