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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
129 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 129 reviews

June 02, 2023

Always great service. Have bought three cars over the years. Friendly from phone to service rep to pay person to mechanics. Could not be more pleased. More

by pepere5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Marlow Ford responded

I'm thrilled you've always received excellent service at Tri-State Nissan! It's stimulating to have had the opportunity to serve you throughout the years and assist in purchasing three cars. From our friendly phone representatives to the dedicated service team, we strive to create an enjoyable and seamless experience for you. Your continued satisfaction is my utmost priority, and I'm thrilled to have exceeded your expectations. I appreciate your loyalty and look forward to many more exciting journeys together!

May 27, 2023

Excellent mechanics; honest and reasonable service; and super friendly staff. Would not go anywhere else! More

by Michael.albarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Marlow Ford responded

We're thrilled to read your review, Michael.albarelli! At Marlowe Automotive Services, our dedicated team of excellent mechanics and friendly staff are committed to providing honest, reasonable, and top-quality service. Your loyalty and satisfaction mean the world to us, and we're honored to be your trusted choice for all your automotive needs!

May 27, 2023

I have found Marlow Ford to be a very good dealership to purchase a new Ford vehicle from. I feel that they employ good reputable people that are very knowledgeable about the Ford brand and product offering More

by Fravel’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Marlow Ford responded

Wow! Your excellent feedback, Fravel's, blows us away, and we're thrilled to have met and exceeded your expectations at Marlow Ford! Our exceptional team of reputable experts takes immense pride in delivering a delightful buying experience and surpassing expectations to ensure you drive off in the Ford vehicle of your dreams. Thank you for choosing us as your dealership of choice—we're honored to have played a part in your Ford journey!

May 21, 2023

Service was very fast! In and out in less than a hour. They even found a recall that I did not know about, and addressed that as well. I drive by three other Ford dealershi More

by dshaw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Marlow Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our service was lightning-fast, getting you in and out in less than an hour. Efficiency is our middle name! We're also glad that our diligent team discovered a recall that you weren't aware of and took care of it for you. Safety first! It's an honor to have you choose us over other Ford dealerships, and we appreciate your trust in our services. We look forward to serving you again in the future with the same speed and exceptional care. Safe travels until then!

May 19, 2023

Great service ! Friendly Easy to get an appointment with . Car back in timely manner , location More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Marlow Ford responded

Thank you for your awesome review! We're thrilled to hear that you had a great service experience with us. Our friendly team is always here to assist you with a smile. We understand the importance of convenience, so we make it easy to schedule an appointment to fit your schedule. Time is valuable, and we're delighted that we were able to return your car to you in a timely manner. As for our location, we strive to provide a convenient and accessible place for our valued customers. Thank you for choosing us, and we look forward to serving you again with the same level of excellence!

May 18, 2023

A great place to get my service done. They even pick my vehicle up and drop it off More

by JWPAINTER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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May 22, 2023 -

Marlow Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our place is a great choice for getting your service done. We understand that convenience is key, so we offer the extra perk of picking up and dropping off your vehicle. It's our way of making your experience as seamless and hassle-free as possible. We appreciate your support and look forward to serving you again in the future. Happy motoring!

May 16, 2023

Always great mechanics, Darrell always good & quick to schedule and to explain any repairs & very, very polite. Also, Darlene is very friendly and just like sunshine there. More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Marlow Ford responded

Thank you for your amazing feedback! We're thrilled to hear that our mechanics have consistently provided you with great service. Darrell is a valued member of our team, and we're glad to know that he is prompt in scheduling and explaining repairs while maintaining a high level of politeness. Darlene is a ray of sunshine, and we're delighted that her friendly demeanor adds to your positive experience. We appreciate your kind words and your continued trust in our team. We look forward to serving you in the future with the same level of excellence and warmth.

May 17, 2023 -

Queen responded

We own two wonderful vehicles that we bought at marlowe ford & plan to forever get service done there. No place better.

May 15, 2023

First time i had the courtesy folks involved in picking up my truck and delivering it when they had completed work this was a huge help to me and i was very grateful More

by EMSDRIVER456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Marlow Ford responded

Thank you for sharing your feedback. We're thrilled to hear that our courtesy service of picking up and delivering your truck was a huge help to you. We understand the value of convenience and strive to make our customers' experience as smooth as possible. We appreciate your business and are grateful for your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

May 15, 2023

Awesome service quick in and quick out. Very professional and easy to work with. Would highly recommend them. Thanks for your help. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great visit and that our team provided you with excellent service. We pride ourselves on being professional and efficient, and we're glad that we could make the process easy for you. Thank you for recommending us to others, and we look forward to serving you again in the future!

May 14, 2023

What a great place to have our vehicles serviced, very easy to deal with and always pleasant. More

by dgreer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marlow Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service team. Providing excellent service in a friendly and easy-to-deal-with manner is what we strive for, and we are delighted that we met your expectations. We look forward to continuing to provide you with top-notch service for all your vehicle needs.

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