Mark Wahlberg Chevrolet of Avon

Great purchase from Tracy Arendt Tracy Arendt at Joe Firment Chevrolet is the best! She helped us in our recent purchase of a Traverse by taking time to answer all of our questions, a Tracy Arendt at Joe Firment Chevrolet is the best! She helped us in our recent purchase of a Traverse by taking time to answer all of our questions, and not rushing us through. She even stayed with us after the dealership was closed to explain the features of our new car and to make sure we were ready to hit the road. Tracy made sure to give us contact information to reach her in case we needed anything after the sale. A few days after the sale, Tracy called to make sure that we were satisfied. A week after our purchase, we had a question that we were not able to find the answer to. So, we called Tracy just like she told us to and she happily and immediately provided the info that we needed. The customer service provided by Tracy Arendt before, during and after the sale has been top-notch! We will absolutely return to Joe Firment for service and future purchases. More

Great experience! Our salesman was Don Harold and he was a pleasure to work with. He was open and honest which made us very comfortable to work with him. He was very re Our salesman was Don Harold and he was a pleasure to work with. He was open and honest which made us very comfortable to work with him. He was very respectful and professional and will be recommending him to friends and family. More

Great experience from start to finish I wasn't sure if I was even going to buy a new vehicle when I went into Joe Firment. My salesperson, Tracy, really heard what I wanted and saw the nee I wasn't sure if I was even going to buy a new vehicle when I went into Joe Firment. My salesperson, Tracy, really heard what I wanted and saw the needs of my family and found a perfect match for us in the Traverse. She recognized the time we needed as a family to make a decision and did not make us feel pressured in the slightest. During the purchase Tracy went above and beyond to show us our options on payments, set up the my chevy app, on star and make sure the Sirius subscriptions were all either transferred or set up. I have never had this kind of attention or personal care at another dealership! I could not be happier! More

Very happy repeat customer. Jason is our car guy! We have bought 4 vehicles from Jason Yankowski, three of which were in the last year. We bought two last month just four days apart from each other. I We have bought 4 vehicles from Jason Yankowski, three of which were in the last year. We bought two last month just four days apart from each other. I have such trust in Jason that I just tell him what I have in mind and he's on it. He's very dedicated and really goes above any expectations you could possibly have. His commitment to customer service and making sure your buying experience is the best it can be is like no other. I'm hoping to buy a new car for myself around this time next year and I won't buy from anyone else. We tell everyone we know if they're in the market that "we've got a guy" and Jason's that guy. More

Best car buying experience ever! This was by far the best experience I have ever had buying a car! Jason was very patient with the million questions I had, and he made sure that I got This was by far the best experience I have ever had buying a car! Jason was very patient with the million questions I had, and he made sure that I got the car I was looking for, without spending more than I wanted to by asking questions instead of trying to push something that I didn't want. I will always buy my cars from Jason at Firment, and I will recommend to my friends and family that they do the same. More

Great Friendly atmosphere very helpful third time back would recommend Matt Chernitsky sales representative he helps out every time always remembers us even Friendly atmosphere very helpful third time back would recommend Matt Chernitsky sales representative he helps out every time always remembers us even when coming in for an oil change completely satisfied More

Great experience I love the car lot. Great experience . I got my car quick and easy. I recommend everyone go see them. You will get what you want I love the car lot. Great experience . I got my car quick and easy. I recommend everyone go see them. You will get what you want More

Buying a used car After getting the run around at a few other dealerships I came to Joe Firment at the recommendation of a friend. I told them exactly what I was intere After getting the run around at a few other dealerships I came to Joe Firment at the recommendation of a friend. I told them exactly what I was interested in, and I sat down with Jason and he showed me cars that fit my description. Not only was Jason awesome and straight-forward but every single person I encountered was nice and helpful. I drove off the lot the very next day in the exact car I came in wanting. More

Easy and efficient I had selected the car I wanted online, and Jason responded within minutes of my inquiry, which is more than I can say of other greater Cleveland area I had selected the car I wanted online, and Jason responded within minutes of my inquiry, which is more than I can say of other greater Cleveland area dealerships. I went in for a test drive the same day but wanted a bit more time to think. Jason came in on his day off the following day to complete the sale and helped me get my desired amount for my trade-in. More

Excellent Experience Jason was great to work with. No over selling, no greasy sales tactics. Answered all my questions quickly over text. Came in on his day off and helped Jason was great to work with. No over selling, no greasy sales tactics. Answered all my questions quickly over text. Came in on his day off and helped me set up my My Chevy/OnStar account. If you want a no BS salesman, Jason is your guy! More