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Mark Porter Ford

Jackson, OH

4.3
118 Reviews

1360 Mayhew Rd

Jackson, OH

45640

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118 Reviews of Mark Porter Ford

April 01, 2023

Sales manager “Brad” did not honor the agreed trade in price of my truck. He lowered the trade in price of my truck by $1,000 and now will not admit to doing so (Yes, I know….big surprise). I’ve contacted More

by Jeremycsands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott, Brad
September 26, 2021

Horrible dealership. Will sell you a bad car & wont help you. Car died after 3 days. More

by Morgan.henken
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew "The Sales Man " Beman
June 03, 2021

Water pump failed in 2011 edge resulting in blown engine, 9000$ fix and was just offered 6560$ by porter ford to buy back. BEWARE CROOKS!!! More

by twillis14.92667
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and sales
Jun 07, 2021 -

Mark Porter Ford responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Talya Porter, Internet Manager, talyaporter@markporterauto.com

September 01, 2020

Smart move when you hired Amy Carter. My recent vehicle purchase from Mark Porter Ford make eight vehicle that Amy sold me. She is very friendly and very knowledgeable. She has always been an easy person More

by jeffreyhill1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Carter
Sep 17, 2020 -

Mark Porter Ford responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Amy was able to meet your needs. At Mark Porter Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Talya Porter, Internet Manager, talyaporter@markporterauto.com

September 27, 2019

New Ranger Buyer This is the only place I will shop in the future for another Ford. They went above and beyond to help me with my purchase of my new Ford Ranger. Not More

by David McWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chane Porter, John Brant III, Heath White
July 31, 2019

Nobody around Went in to check a few prices. Nobody seemed interested in helping. I had to find a sales rep.whom looked extremely bored and disinterested since I wa More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
July 20, 2019

Just bought a new F150 My product specialist was Melissa Clark and she was great, Really down to earth and no pressure, I felt very relaxed and it was a good experience. More

by Red5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Clark, Gary Green
May 03, 2019

Friendly Service Wes was friendly and all business at the same time. Didn't talk down to me like a "woman" trying to buy a car. Very impressed!! More

by memaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes DeLong
March 22, 2019

Seat belt buckle replacement Beat price on all other dealerships. Got work done today on replacement of seatbelt and some how really scratched up my console. Very noticicable . V More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
February 26, 2019

Poor sale rep. I was in a bind looking for a reliable cheaper vehicle. found a good looking suv. sale rep Heath White persuaded me it was reliable. bought the vehicl More

by Shawn474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heath White
2
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