Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mark Miller Subaru South Towne - Service Center
Sandy, UT
380 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
380 Reviews of Mark Miller Subaru South Towne - Service Center
Sort by
May 12, 2020
Integrity The service department identified the need for a very expensive repair on my Legacy just shortly before the powertrain warranty was to expire. They w The service department identified the need for a very expensive repair on my Legacy just shortly before the powertrain warranty was to expire. They won my respect. More
by mw.ross
Employees Worked With
I don't remember names
May 06, 2020
Recall plus Received an e-mail re a recall, Called for appt. and commented that the last time I had been in for service + this recall following an earlier genera Received an e-mail re a recall, Called for appt. and commented that the last time I had been in for service + this recall following an earlier general notice I had enquired if the parts were in for the recall and was assured they were. Then when I arrived was told they were not in. The service was needed anyway so it was not a wasted trip. She said they would notify me when the parts arrived. I am assuming the e-mail I received this time was that notice as it came directly from the dealership. However, to be safe the woman making the appointment this time put me on hold and called the service department to confirm the parts were there. Arrived for appt. checked in quickly and went to wait. Service rep came in to advise that the technician had noted my engine filter could use replacement. Cost would be part only, no labor. I agreed. Car returned in great condition, clean and ready to go quicker than I expected. Service rep made a point of cleaning door handle (inside and out), steering wheel and shift nob to minimize the chance of any contamination. Great work. More
by pam4info
Employees Worked With
Robert Hierz
April 30, 2020
I brought in my Crosstrek 3 times in the past week (catalytic converters causes check engine light to come on, then both 02 sensors had to be replaced after). Both Sarah and Carlos took great care of (catalytic converters causes check engine light to come on, then both 02 sensors had to be replaced after). Both Sarah and Carlos took great care of me and my car this past week, thank you both! The entire staff was also extremely friendly and helpful in getting me loaner cars while mine was with the service team. Hats off to you all, cheers! More
by mattfurness
Employees Worked With
Sarah and Carlos in service
April 23, 2020
We really appreciated the pick up and drop off service. Max and Abby were very courteous and efficient about keeping us updated as to arrival. Our car was sanitized. The explanation of service provided was Max and Abby were very courteous and efficient about keeping us updated as to arrival. Our car was sanitized. The explanation of service provided was excellent! All around great experience. More
by sueebner
Employees Worked With
April 22, 2020
Great Service I went in for an oil change without an appointment and they got right on it. They explained what they were going to do, did it, washed my car, and I w I went in for an oil change without an appointment and they got right on it. They explained what they were going to do, did it, washed my car, and I was on my way. More
by markfield
Employees Worked With
Chad Bagley
April 22, 2020
Recall and Pick Up/Drop Off Service We arranged for a Recall Service. Our car was picked up at our home leaving a loaner for us to use while service was being done and our car returned We arranged for a Recall Service. Our car was picked up at our home leaving a loaner for us to use while service was being done and our car returned to us. I was impressed. More
by kwccmp
Employees Worked With
Abbey, Nic, Cassie concierge service. 'Sorry not sure who helped in service.
April 21, 2020
Service Department is top notch I purchased a Subaru Forester from Mark Miller Subaru in 2014. With one exception, I have all the service work for this car performed at this dealers I purchased a Subaru Forester from Mark Miller Subaru in 2014. With one exception, I have all the service work for this car performed at this dealership. Their service department is exceptional. I typically have questions and it is important to me to fully understand what repairs or maintenance work is needed. The service advisors I have worked with have been very responsive to my questions and will take whatever time is necessary to explain what work is needed. More
by lbrown
Employees Worked With
Sarah Harper
April 20, 2020
New Battery It was quick, got me in and out fast. Waiting area safe during quarantine rules. Everyone kept their distance. Always pleased with how they treat m It was quick, got me in and out fast. Waiting area safe during quarantine rules. Everyone kept their distance. Always pleased with how they treat me. More
by dmeaston123
Employees Worked With
Billy Russel
April 07, 2020
Excellent service My Forester needed recall service. Mark Miller Subaru picked up the vehicle from my home, serviced it, then returned it to me. As a senior staying at My Forester needed recall service. Mark Miller Subaru picked up the vehicle from my home, serviced it, then returned it to me. As a senior staying at home during COVID-19, I appreciate Subaru's excellence in service. More
by susanjeffs08
Employees Worked With
Josh who picked up the car and the young man who returned it. Both were very courteous.
