Mark Miller Subaru South Towne - Service Center
Sandy, UT
380 Reviews of Mark Miller Subaru South Towne - Service Center
I made an appointment to get my oil changed and received a text that my car was ready. When I showed up I stood at the counter for 30 minutes before any spoke to me and then after that I had to go stand nex a text that my car was ready. When I showed up I stood at the counter for 30 minutes before any spoke to me and then after that I had to go stand next to the guy in the garage bay that I dropped my car off with before I was helped. He nice, but he looked like he was running around with no help. Would not recommend anyone take there car here for any service. (30 minutes is an insane amount of time to not have any help, and it ruined the rest of my day because I was so frustrated) More
Excellent customer service provided by Sarah Harper. She was compassionate, helpful, efficient and overall everything we could have asked for from her service. We were traveling through Salt Lake to Las She was compassionate, helpful, efficient and overall everything we could have asked for from her service. We were traveling through Salt Lake to Las Vegas on a family emergency when the car warning lights came on and we made it to the shop with 15 minutes until closing on a Saturday evening. She and the mechanic stayed, diagnosed our problem and set the repair for the following Monday which was absolutely as quick as possible. We live in Las Vegas and will consider traveling back there to purchase our next vehicle. That's how pleased we were with the service. Thanks again to Sarah. More
Concierge, Ian, picked up my car right on time. He was friendly and efficient. I was contacted by text with updates and information about the service. I liked that! The service manger let me kn He was friendly and efficient. I was contacted by text with updates and information about the service. I liked that! The service manger let me know when my car was ready, and the concierge returned my car the same day. Your service people completed my registration with the DMV and put the tags on my license plate. I could not be more satisfied. I am a customer for life! This includes new car purchases and all service needs. Thank you for excellent service! More
My car has been there for the same issue 3 times after they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This dealership is trying to blame it on lowering but they are not aware of the Magnuson-Moss Warranty Act where they have to prove the damage was caused from the coilovers. More
The service was cheerfully and quickly done. It was a very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. More
First time in service. Best service ever. No waiting to be checked in. Car finished when quoted time. Price was steep for LOF. Don't drive much so don't need much work done. be checked in. Car finished when quoted time. Price was steep for LOF. Don't drive much so don't need much work done. More
Love this dealership and everyone I have met hat works there! Great customer service from everyone I passed by. Everyone was friendly and willing to help. I am a customer for life! there! Great customer service from everyone I passed by. Everyone was friendly and willing to help. I am a customer for life! More
Valet service was great, I have been worried about bringing my car in for service because of COVID-19 but when the service department called to set up an appointment for a recall, they offered to pick bringing my car in for service because of COVID-19 but when the service department called to set up an appointment for a recall, they offered to pick up my car and bring it back to me. I really appreciated this service. Thank you More
The department was fast and efficient. The shop was very clean and tidy. Everyone was polite and helpful. I liked the car wash and will tell my friends about this outstanding business. clean and tidy. Everyone was polite and helpful. I liked the car wash and will tell my friends about this outstanding business. More