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Mark Miller Subaru South Towne
Sandy, UT
1,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,025 reviews
December 03, 2020
If I could do a zero I would. I went in for a simple refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in helping. One would simply walk away and start helping a potential buyer (money over service, right?). After a few hours of waiting and no paper work even started, I left. They would not have noticed so I told them I'd come back a different day and they said they'd been really busy as their reason for letting me wait so long and and wasting my whole morning for nothing. I went back early the next day and was finally helped. But while waiting (of course) I heard the men on the floor talking quite loudly about how much they resent people who come in and waste their time asking questions and not buying. On my way out after finally getting the necessary paper work, I stopped by their snack bar to get a drink and the girl working wouldn't get off her cell phone to help me. Of course not!! I will say that their service department has been very good. Sales upstairs should take a lesson from them. More
by Sam
Employees Worked With
Chris Fairclough
September 27, 2020
The service was cheerfully and quickly done. It was a very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. More
by Rnelson308
Employees Worked With
Bri Hierz
September 26, 2020
My salesman, Jason Murdock, enabled me to do the entire deal online and brought the car to my house along with the paperwork and picked up my trade . He also oriented me to some of its new features. He deal online and brought the car to my house along with the paperwork and picked up my trade . He also oriented me to some of its new features. He was very accommodating and answered all of my questions. More
by dkstover
Employees Worked With
Jason Murdock, Chris Fairclough
September 26, 2020
Blake was very helpful during my purchase process and very accommodating prior to purchase. I found the Jeep I have been looking for at a price that make it enticing. very accommodating prior to purchase. I found the Jeep I have been looking for at a price that make it enticing. More
by bryan
Employees Worked With
Blake Barney
September 25, 2020
First time in service. Best service ever. No waiting to be checked in. Car finished when quoted time. Price was steep for LOF. Don't drive much so don't need much work done. be checked in. Car finished when quoted time. Price was steep for LOF. Don't drive much so don't need much work done. More
by Granma
Employees Worked With
Bri
September 25, 2020
It was a pleasure working with Jason to buy our 2020 Outback! We spoke in advance so he knew what we wanted and had the vehicle ready when we arrived. Jason was professional, attentive and knowledgeabl Outback! We spoke in advance so he knew what we wanted and had the vehicle ready when we arrived. Jason was professional, attentive and knowledgeable, which made for a positive car buying experience. More
by wsvalentine
Employees Worked With
Jason Murdock
September 23, 2020
Love this dealership and everyone I have met hat works there! Great customer service from everyone I passed by. Everyone was friendly and willing to help. I am a customer for life! there! Great customer service from everyone I passed by. Everyone was friendly and willing to help. I am a customer for life! More
by Rachel Hawkins
Employees Worked With
Bri
September 18, 2020
Valet service was great, I have been worried about bringing my car in for service because of COVID-19 but when the service department called to set up an appointment for a recall, they offered to pick bringing my car in for service because of COVID-19 but when the service department called to set up an appointment for a recall, they offered to pick up my car and bring it back to me. I really appreciated this service. Thank you More
by Stardust
Employees Worked With
Joshua & Allynia
September 18, 2020
The department was fast and efficient. The shop was very clean and tidy. Everyone was polite and helpful. I liked the car wash and will tell my friends about this outstanding business. clean and tidy. Everyone was polite and helpful. I liked the car wash and will tell my friends about this outstanding business. More
by fuzzysa
Employees Worked With
Billy Russel, Jason Paul, Joe Gonzales
September 17, 2020
Quick service along with a complete explanation of the work performed. The waiting area is large and very clean. I am on my 6th Outback purchased at Mark Miller and serviced by Mark Miller. Every exper work performed. The waiting area is large and very clean. I am on my 6th Outback purchased at Mark Miller and serviced by Mark Miller. Every experience has been outstanding! More
by JacquesPere
Employees Worked With
Matt Hendry, Robert Baldwin, Kurt Moyer, Roger Nielsen
