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Mark McLarty Toyota

North Little Rock, AR

3.4
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,137 reviews

May 24, 2018

Above and beyond My sales agent, Kami, went above and beyond in assisting me in buying my new vehicle from Mclarty Toyota. Understanding my frustrations with my curre More

by IBUILDJETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
May 24, 2018 -

Mark McLarty Toyota responded

Thank you so much for your positive feedback! We are happy to hear you had a wonderful car-buying experience with us! We appreciate you and your business!

May 23, 2018

Great service Great service. I would recommend to family and friends. Would love to just be able to drive in and service guy take care of things More

by ANTHONYHATCHETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Benhase
May 23, 2018 -

Mark McLarty Toyota responded

Anthony, thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

May 23, 2018

Prompt and kind I was immediately greeted upon arriving by a kind gentleman. He checked me in quickly. The service was done before I knew it. I was checked out and my More

by DANI.LEE.KENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure, I'm sure it's on the service paperwork
May 23, 2018 -

Mark McLarty Toyota responded

Dani, thank you for the positive feedback! We are happy to hear you had an excellent experience with us! We appreciate you and your business!

May 23, 2018

Only if Landers Toyota was closer than McClarty Very dissatisfied with the service. I asked how often do you get oil changed bx I just had one 5000 miles ago with synthetic oil I was told it had to More

by JIMMYFROMTHEFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick in service
May 24, 2018 -

Mark McLarty Toyota responded

Jimmy, we sincerely apologize for your experience. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and investigate it further. Again, we are very sorry for the inconvenience this has caused you.

May 23, 2018

Service Excellent and fast service it was a friendly atomphere and professional caring people. They washed my car and made sure I was satisfied with my car More

by AMBHAYWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Parks, Kentrell Cannon, Brian Barton
May 23, 2018 -

Mark McLarty Toyota responded

Thank you for positive feedback! We are happy to hear you had an excellent and fast service experience! We appreciate you and your business!

May 22, 2018

TRULY EXCEPTIONAL SERVICE Out of town visitor with Toyota car problem.Excellent customer service, completed work timely, kept me informed on progress, serviced the car without More

by TERRIEWILKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Harper, Mike in service fixed my car,
May 22, 2018 -

Mark McLarty Toyota responded

Terrie, thanks for the great review! We are happy to know you had exceptional service with us! We appreciate you!

May 22, 2018

Weathering the storm During my last service visit, a huge storm blew thru that knocked out several blocks of electricity. Even though the situation quickly became complica More

by ANGELA.R.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names because their were too many that helped that day
May 22, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback, Angela! We're happy to hear you had an overall excellent experience, especially during the storm. We appreciate you and your business!

May 22, 2018

Nic take care of my car very well, thank you Nic! It was the second time maintenance, I thought I was gonna pay, they people said I have 4 more times free maintenance, that’s awesome! And Nic is a suc More

by JENNIFERLEE813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas
May 22, 2018 -

Mark McLarty Toyota responded

Jennifer, thank you for the positive feedback! We are happy to hear you had an excellent experience with our service. We appreciate you and your business!

May 22, 2018

Checkup Great service in and out in an hour. Changed filter and rotated tires. Serviced car. Thanks to all of you. Service was great. Will be back for next c More

by SANDYMARSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 22, 2018 -

Mark McLarty Toyota responded

Sandy, thanks for the great feedback! We are glad to know you had an overall excellent service experience with us! We appreciate you and your business!

May 22, 2018

Service review I’ve always been pleased with service manager, Mandy. She takes time to explain things clearly and simply. She’s one of your best employees! More

by SHERRYFERGUSon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mandy in service
May 23, 2018 -

Mark McLarty Toyota responded

Sherry, thank you for the great feedback! We're glad to hear Mandy was able to help you, making you have an overall positive experience with us! We appreciate you!

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