Back

Mark McLarty Toyota

North Little Rock, AR

3.4
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
Contact Dealership

4336 Landers Rd

North Little Rock, AR

72117

Directions

By Type

Showing 1,137 reviews

May 25, 2018

Communication failures Communication was a major issue. There were several issues where the dealership dropped the ball. The only thing that saved this experience was that More

by CLYDEWSPENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None listed
May 25, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and investigate further. Again, we are sorry the inconvenience this has caused.

May 25, 2018

Great group I took my 2018 Toyota Camry in for service and Mary Burlison helped me. She was professional, very knowledgeable and ready to assist. Thank you. More

by WISSA1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
May 25, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 25, 2018

Out in a flash!! I took my truck in for the 6 month regular scheduled maintenance. After I checked in I went to the waiting area to sit down and read on my NOOK. I ba More

by DOUGASK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brookings
May 25, 2018

Sienna service The service was good. I did not appreciate being solicited by the wind shield repair guy while I waited. I saw him ask an associate who owned my van More

by SUPAHLOOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windshield guy
May 25, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had an overall good experience! We do appreciate you and your business!

May 25, 2018

Amazing Everything I need, they provide. From the time my car was purchased, even to my first service, everyone had mad sure I was satisfied and aware of all More

by JAIDTAYLORLIVE923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 25, 2018

Rude cashier at payment center didn’t even said thank you V poor Coustmer service I have purchased 2 car Toyota Highlander XLE & Toyota Camry but after my service done I want to Honda Russell for my next purc More

by ARIF.HUDDA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Phillip Moore
May 25, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for your experience with us.

May 25, 2018

Review Wish it was cheaper but I was good service. People are nice and friendly. They seem trustworthy and available to ask questions. Very nice and kind More

by CHLOEMARIEJONES67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brookings, Bill Fortson, Shaun Benhase, Andrew O'Connor, Bill Woods, Bruce Davis, Brian Barton
May 25, 2018 -

Mark McLarty Toyota responded

Chloe, thank you so much for the positive feedback! We are happy to hear you had an overall great experience with our team! We appreciate you and your business!

May 24, 2018

Service on my car and Mary as my service rep Mary the service rep I dealt with was just awesome . Never had any problems with the service department they do excellent work. Very pleased with all More

by FRANKGARLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
May 24, 2018 -

Mark McLarty Toyota responded

Frank, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 24, 2018

Anthony Stokes was great! I would recommend anyone to work with Anthony Stokes for their vehicle purchase. He will go the extra mile for you. Great customer service and very fr More

by mary.surrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Stokes , Kentrell Cannon
May 24, 2018 -

Mark McLarty Toyota responded

Mary, thank you for the positive feedback! We are happy to hear you had a great experience and great customer service from us! We appreciate you and your business!

May 24, 2018

Professional staff I was very impressed with the professionalism and knowledge of product the staff displayed. This is the reason I continue to frequent your dealership. More

by TRISHABENFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rateliff
May 25, 2018 -

Mark McLarty Toyota responded

Trisha, thank you for the kind words and positive feedback! We are glad to know you had a great experience with us! We appreciate you and your business!

...
88
...