Mark McLarty Toyota

My Advisor was very educated in the function of auto parts. I have given the rating that I gave Ryan Perkins ( a 10 ) because he was very educated in the functions of a cars auto parts. I have given the rating that I gave Ryan Perkins ( a 10 ) because he was very educated in the functions of a cars auto parts. More

Excellent service. Quick and friendly I was rushed right in. Had a part that was damaged from a previous oil change and they took care of it no charge. I was very happy with how I was trea I was rushed right in. Had a part that was damaged from a previous oil change and they took care of it no charge. I was very happy with how I was treated. More

Routine Service Appointment I was met immediately by a friendly representative who took my information and directed me to the customer service area. After the service she infor I was met immediately by a friendly representative who took my information and directed me to the customer service area. After the service she informed me of the work done and what I didn't need. I was done in less than an half hour. Great experience!! More

One Star Review Well, I made this appointment with McLarty Toyota over three weeks ago online and on their own website and even called the phone number the website to Well, I made this appointment with McLarty Toyota over three weeks ago online and on their own website and even called the phone number the website told me to, to confirm the parts are ordered. Received a conformation e-mail and even a reminder e-mail to show up for my airbag recall appointment. Took a day’s vacation for this appointment. Arrived at 6:30 a.m. They opened at 7:04 a.m. Nobody here knows how to drive a manual, stick, standard, gearbox, 6-speed whatever you want to call it. Then finally to top it off, they didn’t know I was coming in for an airbag recall. They will have to order parts now. May take two weeks or two months to get the parts in. 😡😡😡😡😡😡😡 What a waste of my vacation day. More

Quick and friendly service David Ratliff service advisor was wonderful.. went up and above to get me in and out quickly for another appointment I had. Great job Thanks David Ratliff service advisor was wonderful.. went up and above to get me in and out quickly for another appointment I had. Great job Thanks More

Dropped off for oil change. Lady meet me when I pulled in for oil change. Wanted to know if I was waiting Told her I was going to get the schedule to take me to lunch. She got Lady meet me when I pulled in for oil change. Wanted to know if I was waiting Told her I was going to get the schedule to take me to lunch. She got it , I went to lunch ,got back my highlander was ready. Got my paper work and paid for the change. She was very polite and prompt. More

Incompetent, time wasting cheaters! I took a 1998 Toyota Camry because of a check engine light and slight hesitation upon acceleration. They kept my car from Monday morning through Fri I took a 1998 Toyota Camry because of a check engine light and slight hesitation upon acceleration. They kept my car from Monday morning through Friday morning with me calling at least once every day and my being put off or having my messages ignored. Finally I was told that I needed new spark plugs, spark plug wires, and a new cylinder head gasket. The price that they quoted was more than I would have to pay elsewhere so I had them put in the new spark plugs at their suggestion that the car might not be drivable without them. I should have known better since the car acted fine when I drove it to them! I had the cylinder head gasket and spark plug wires replaced elsewhere. The mechanic said that in his estimation, the spark plug wires didn’t really need to be replaced and asked me if I had seen the old spark plugs. I did not see the spark plugs that were replaced at the Toyota dealer. The check engine light was off for 1 1/2 hours of driving time after leaving both mechanics. Then the check engine light came back on. There has been no hesitation upon acceleration since leaving the Toyota dealer. More

Awesome Everything was great the customer service was excellent the waiting area was very clean they also had refreshments available for you and what I liked Everything was great the customer service was excellent the waiting area was very clean they also had refreshments available for you and what I liked the most was the wait time wasn’t long at all More

Oil change All aspects of service done was excellent. Personal was was friendly and very professional in explaining the service done and the items that were goin All aspects of service done was excellent. Personal was was friendly and very professional in explaining the service done and the items that were going to need attention soon. More

Great Dealership I purchased my used certified corolla a year ago and feel like I got the best deal (& car) ever. The dealer kept all promises after the sale. This wee I purchased my used certified corolla a year ago and feel like I got the best deal (& car) ever. The dealer kept all promises after the sale. This week I returned for some warranty work and the service department was great. I also think that Cara, the service advisor, was excellent. I highly recommend Mark McClarty Toyota for anything concerning a Toyota. More