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Mark McLarty Toyota

North Little Rock, AR

3.4
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,137 reviews

June 24, 2018

Very friendly and efficient The entire staff was very friendly and receptive to my needs. I received great service and was explained everything concerning the service performed More

by GMANZWOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Neal
Jun 25, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great service experience with our team! Thank you for the positive feedback! We appreciate you and your business!

June 22, 2018

Really cares Had great service and attention from Randall Robinson. He worked hard to match us to a car with the extras we wanted. The service area went the extra More

by onesoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Comstock, Nikki Hutchins
Jun 22, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service experience with Randall and our team! We appreciate you and your business!

June 22, 2018

Kay’s Report Staff is very efficient and friendly. I always have a pleasant experience. Everyone is helpful and knowledgeable and service is prompt and complete. More

by SUPERKAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Riner, Ryan Perkins, Miranda Black
Jun 23, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great experience with our team here at Mark McLarty Toyota! We appreciate your honest positive feedback! Thank you so much for your business!

June 22, 2018

Cara is great We had a radio touchscreen that went bad. Cara ordered us a new radio. Called us when it came in and kept calling until I finally called her back to m More

by FILAMB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jun 22, 2018 -

Mark McLarty Toyota responded

We are glad to hear you had a great service visit us while your new radio was being installed! We appreciate the positive feedback! Thank you for your business!

June 22, 2018

Nicholas is Great! Nicholas, a service manager at McLarty is the person I dealt with. I went in to get my car serviced and it took longer than aniticipated. Nicholas kep More

by TOMESHASINGLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Jun 23, 2018 -

Mark McLarty Toyota responded

Thank you for the great review about Nick and our team! We love hearing you had a service experience! We appreciate you and your business! Thanks again!

June 22, 2018

They me charge me for stuff i didn't ask for . My name is Michelle Ford -Lamar I need some call asap @ 501-398-1227.i am very unhappy with service and the service advisor troy riner and i ask for l More

by LLAMAR151648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Parks, Troy Riner
Jun 23, 2018 -

Mark McLarty Toyota responded

Michelle, we sincerely apologize for your service experience. We are alerting our management team of your review to investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the frustration and inconvenience this has caused you.

June 21, 2018

Good experience I didn’t have to wait as long as I used to and the service coordinator was super friendly and even found a coupon for us. More

by MARITZA_FLCN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Harper
Jun 21, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to hear you had a good experience at our dealership! We appreciate you and your business!

June 21, 2018

Quick & easy. Service personnel met me promptly & completed the work order. Work began on my car almost immediately. The wait was brief. Worksheet was explained i More

by JSPRAY7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Jun 21, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great experience with our team! We appreciate you!

June 21, 2018

Great service and Mary was awesome They got me right in and out quick and price was perfect. Explained everything in detail and made me feel appreciated. Really nice people too More

by KKLAMONTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Jun 21, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had great service with Mary our team! We appreciate you and your business!

June 21, 2018

Very please experience Maintenance was done quickly and the staff were very informative. Original salesman saw us and came over to visit while we waited. The coffee is great More

by CANDERSON6817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew O'Connor
Jun 21, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great experience while getting your vehicle maintenance done! We appreciate you and your positive feedback! Thank you for your business!

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