Mark McLarty Ford - Service Center

Very professional service Service was done in a very reasonable time Tia was very helpful and easy to talk to about getting my truck serviced I gave her a 5 star rating for her Service was done in a very reasonable time Tia was very helpful and easy to talk to about getting my truck serviced I gave her a 5 star rating for her assistance More

Fantastic Service! My car headlights were covered under a recall, as they wouldn't reliably come on when the switch was turned. Justin let me know it might take a few da My car headlights were covered under a recall, as they wouldn't reliably come on when the switch was turned. Justin let me know it might take a few days, which was fine, as I was on vacation out of town for 7 days. I dropped it off on a Monday, and was called on Thursday letting me know everything had been done. I was thrilled, and picked it up the day after we returned. The car works perfectly, and was in pristine condition when I picked it up! Great service, and all costs were covered by the recall! More

Misleading price quote for oil change and battery. Was told price of oil change and battery. They tacked on $25 for what they called service charge for repair order. This is totally inappropriate. When Was told price of oil change and battery. They tacked on $25 for what they called service charge for repair order. This is totally inappropriate. When you ask for a price there are no hidden fees to be added. It’s like stealing. More

Service work The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would ha The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would have taken this long we would have asked for a loaner or rented a car.The service man said they were behind several days but we didn't expect it to take quite so long. Other than the amount of time it took to get our car back we have no complaints. More

Had oil change and minor repairs on bumper We had oil changed and bumper repair done. Service center did everything excepted. And more. They are a good place to take a vehicle to get repaired. We had oil changed and bumper repair done. Service center did everything excepted. And more. They are a good place to take a vehicle to get repaired. More

Service Justin disclosed that my problem was covered under warranty which shows honesty & integrity. He served my immediate problem with respect. (He always d Justin disclosed that my problem was covered under warranty which shows honesty & integrity. He served my immediate problem with respect. (He always does). I will always ask for Justin’s assistance. More

Tia is awesome! Tia was excellent in assisting me with a recall item. Thanks, Tia! Tia always is attentive to the fact that I have hand controls on the Lincoln, and Tia was excellent in assisting me with a recall item. Thanks, Tia! Tia always is attentive to the fact that I have hand controls on the Lincoln, and helps me with my walker when I arrive. Also, thanks to Shonna for the decaf coffee. You people just spoil me! More

Way too long I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as wel I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as well. I’ve had better service from establishments with a lot less money than McLarty. Very disappointed. More

Slightly disappointed. I have a 2013 Taurus Limited. Been taking it to this dealership since I bought it in 2013. Disappointed with recent service because I had to leave the I have a 2013 Taurus Limited. Been taking it to this dealership since I bought it in 2013. Disappointed with recent service because I had to leave the car for service. Busy time for them, I was told. Ending up being there for a week. I was to get a call back when it was done. I never got a call back. I called to check on it on Thursday 28 June. It was ready. However, it had been repaired and ready for pick up 2 days earlier. Lucky I called to check on it or I would still be waiting on the car. I had to borrow a vehicle from someone else and needed to take it back and that is why I called. So, very disappointed. So far, the car is running good after the repair. I will not be leaving the car again for service. I will find some other shop if it looks like a long wait. Normally, good service. Customer service reps are always good also. No problems. Just had this one hiccup. More

Service Customer service was great and will be back Allen was great. I know anyone that goes to see him will be very well taken care of Customer service was great and will be back Allen was great. I know anyone that goes to see him will be very well taken care of More