Mark McLarty Ford - Service Center
Little Rock, AR
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517 Reviews of Mark McLarty Ford - Service Center
Excellent service Our service coordinator (Nicole) did a great job keeping us informed and going through the process. I especially appreciated Nicole the night before I Our service coordinator (Nicole) did a great job keeping us informed and going through the process. I especially appreciated Nicole the night before I brought going over the process and what to expect over the phone. More
Warranty taillight In and out in the amount of time I was told. Salesman Justin was very knowledgeable and helpful. The good service was refreshing and I will be using t In and out in the amount of time I was told. Salesman Justin was very knowledgeable and helpful. The good service was refreshing and I will be using this service center again. More
Awesome service Any time I take my car in they are very pleasant. They always have refreshments and snacks while you wait. They are very knowledgeable of what's going Any time I take my car in they are very pleasant. They always have refreshments and snacks while you wait. They are very knowledgeable of what's going on. I love all of the staff members. More
Top Notch Service. I recently purchased my first American made vehicle. I have always purchased Foreign made vehicles in the past. When I first saw the Lincoln Continen I recently purchased my first American made vehicle. I have always purchased Foreign made vehicles in the past. When I first saw the Lincoln Continental, it went to the top of my list for consideration to purchase. The whole Lincoln experience has been wonderful. Exactly the kind of service that I expect and more. More
Fast service Courteous, fast and thorough service. I'm always told what was found during the service process. I would return again for service. They do a great Courteous, fast and thorough service. I'm always told what was found during the service process. I would return again for service. They do a great job. More
Rude, no communication from them I found them unprofessional, rude coworkers on speaker that we as customers could hear, rude service advisors.. no contact what so ever as to status o I found them unprofessional, rude coworkers on speaker that we as customers could hear, rude service advisors.. no contact what so ever as to status of repairs, then tried to say nothing was wrong, oil sending switch was out. Then extra charges that I feel were RIP offs and unnecessary. I will never use mcclarty again if it is within my power to go elsewhere.. very poor experience More
Disappointed Just about every experience I have had with this service department has not gone well... I was truly hoping for a better experience this time. Just about every experience I have had with this service department has not gone well... I was truly hoping for a better experience this time. More
Great Service We have always had a good experience here. s Staff is friendly and thoughtful. They aniticipant your needs before you ask. Highly recommend the ser We have always had a good experience here. s Staff is friendly and thoughtful. They aniticipant your needs before you ask. Highly recommend the service to others. More
Service is always good Needed my car serviced but also needed to be out in time for another apointment. Completed in plenty of time to pick up my mother in west LR and get h Needed my car serviced but also needed to be out in time for another apointment. Completed in plenty of time to pick up my mother in west LR and get her to her Dr.appt. More
Great experience Came into dealership to have MKX serviced & ended up driving away with a new 2018 MKX. Although I did not know for certain that I would trade, the sal Came into dealership to have MKX serviced & ended up driving away with a new 2018 MKX. Although I did not know for certain that I would trade, the salesman was excellent & the dealership had the SUV that I wanted. It was too good to pass up. More