Mark McLarty Ford - Service Center
Little Rock, AR
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517 Reviews of Mark McLarty Ford - Service Center
Great service! Glenn made my service experience great! He was easy to work with, communicated well, and was helpful at every turn. I’ll be back next time service i Glenn made my service experience great! He was easy to work with, communicated well, and was helpful at every turn. I’ll be back next time service is needed. More
Absolutely amazing First time having my explorer here. The moment I pulled on the drive I was impressed with how fast Justin was there to help me. Waited at the dealer f First time having my explorer here. The moment I pulled on the drive I was impressed with how fast Justin was there to help me. Waited at the dealer for the duration of my repair and the lobby is very cozy, the staff made me feel very welcome. They got me in and out very quickly. Very impressed and will be a forever customer! More
Excellent. I liked the fact that your service crew were fast and didnt take up my whole Saturday. I also liked the fact people were friendly. I liked the fact that your service crew were fast and didnt take up my whole Saturday. I also liked the fact people were friendly. More
Great service,, great customer experience Great service,,good customer experience ,timely repair, service writer took care of me start to finish they take care of all my ford needs on all my c Great service,,good customer experience ,timely repair, service writer took care of me start to finish they take care of all my ford needs on all my cars and will keep coming back. More
Airbag Recall As of yet the part(s) hve not been received by the dealership. The person I’ve been in contact w/was very informative & polite. As of yet the part(s) hve not been received by the dealership. The person I’ve been in contact w/was very informative & polite. More
Unit returned to service Been in contact with Justin and service has been so far outstanding with the quick turnaround of unit being placed back into service . As soon as I ca Been in contact with Justin and service has been so far outstanding with the quick turnaround of unit being placed back into service . As soon as I call Justin I have an appointment More
Oil change I purchased my car there at Mark Mclardy Ford and I feel respected in the sale and service departments. I am a Ford customer and will continue to get I purchased my car there at Mark Mclardy Ford and I feel respected in the sale and service departments. I am a Ford customer and will continue to get my Ford Edge serviced at Mark Mclardy Ford. More
Transmission malfunction All kinds of lights on in the dash. Transmission malfunction warning light on. Service light on and wrench light on. I left car with them and within a All kinds of lights on in the dash. Transmission malfunction warning light on. Service light on and wrench light on. I left car with them and within a couple of hours Glen called and said the mechanic found the problem and if they had the part would have it fixed that afternoon. Sure enough in a couple hours he called and said it was done. Really pleased with the whole staff. More
Bearings and lights I took a 2017 Ford escape into McClarty Ford for a check on the rear brake wear and a roar while driving. The technician discovered, the wheel bearing I took a 2017 Ford escape into McClarty Ford for a check on the rear brake wear and a roar while driving. The technician discovered, the wheel bearings were bad. Replaced those and the roar went away. However,the abs light, tcs light and hillside assist warning light would come off and on. Returned the car to service department, and a rear speed sensor had failed, all this was replaced quickly. Will take the Escape them for maintenance and repair. More
Good service These guys do great work. Service is very good. Service advisor was a little pushy but he respected my decision. But most everyone is nice. I have b These guys do great work. Service is very good. Service advisor was a little pushy but he respected my decision. But most everyone is nice. I have been here multiple times and each time it’s exactly the same. More