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Mark McLarty Ford - Service Center

Little Rock, AR

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517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

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September 11, 2018

Great service! Glenn made my service experience great! He was easy to work with, communicated well, and was helpful at every turn. I’ll be back next time service i More

by CAPLAARK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn
Sep 12, 2018 -

Mark McLarty Ford responded

We are happy to know you had a great service experience with Glen during your visit! We appreciate you and your positive feedback! Thanks again for your business!

September 10, 2018

Absolutely amazing First time having my explorer here. The moment I pulled on the drive I was impressed with how fast Justin was there to help me. Waited at the dealer f More

by ItsASecret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McMillion
Sep 10, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a great first service experience with our team during your visit! We do appreciate you and your positive feedback! Thanks again for your business!

September 10, 2018

Excellent. I liked the fact that your service crew were fast and didnt take up my whole Saturday. I also liked the fact people were friendly. More

by stuartjustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the employees name. He assisted me around 11 am Saturday morning. Great customer service.
Sep 10, 2018 -

Mark McLarty Ford responded

Stuart, thank you for the positive feedback! We are glad to know you had an excellent overall service experience and that it was done in a timely manner! Thanks again for your business! We appreciate you!

September 09, 2018

Great service,, great customer experience Great service,,good customer experience ,timely repair, service writer took care of me start to finish they take care of all my ford needs on all my c More

by JLITTLETON2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great service and overall customer experience with our team! We do appreciate you and hope to see you in the future!

September 08, 2018

Airbag Recall As of yet the part(s) hve not been received by the dealership. The person I’ve been in contact w/was very informative & polite. More

by pennogle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a good service experience with our team! We do appreciate you and your business!

September 07, 2018

Unit returned to service Been in contact with Justin and service has been so far outstanding with the quick turnaround of unit being placed back into service . As soon as I ca More

by DMORGAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had an outstanding service experience with our Justin! We do appreciate you and your business! Thanks again!

September 07, 2018

Oil change I purchased my car there at Mark Mclardy Ford and I feel respected in the sale and service departments. I am a Ford customer and will continue to get More

by Dbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hosea Dortch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Laird
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great overall service visit getting your oil changed by our team! We do appreciate you and your business! Thanks again!

September 07, 2018

Transmission malfunction All kinds of lights on in the dash. Transmission malfunction warning light on. Service light on and wrench light on. I left car with them and within a More

by HPAULSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team and we were able to resolve the issue! We appreciate you! Come back and see us!

September 07, 2018

Bearings and lights I took a 2017 Ford escape into McClarty Ford for a check on the rear brake wear and a roar while driving. The technician discovered, the wheel bearing More

by IDEARASAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to hear you had a great overall service experience with our team! We appreciate you and your business!

September 07, 2018

Good service These guys do great work. Service is very good. Service advisor was a little pushy but he respected my decision. But most everyone is nice. I have b More

by MXRACER384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Veuleman, Tia McLoud, Lee Moore, Shona McAtee, Denise Guajardo, Blake Laird
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for sharing your positive feedback with us! We do appreciate you and are glad to know you had a good service visit with our team! Thanks again for your business, come back and see us!

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