Mark McLarty Ford - Service Center

satisfying and assiduous All together just a solid team in the service department. Not only was my car done in a timely fashion but the waiting experience was comforting. Very All together just a solid team in the service department. Not only was my car done in a timely fashion but the waiting experience was comforting. Very quiet, food, water, other refreshments, a car rental (if needed), and a desk to accommodate my studies. Highly recommend. More

Basic Service I recently took my car in for routine service. Service consultant (Tia) was very professional and took care of everything. She went over the results t I recently took my car in for routine service. Service consultant (Tia) was very professional and took care of everything. She went over the results throughly after service. Very good service. More

Glenn Z is great Glen is an excellent rep for your company. His enthusiasm and professionalism is a welcome change from the normal dourness that meets you at a dealer Glen is an excellent rep for your company. His enthusiasm and professionalism is a welcome change from the normal dourness that meets you at a dealer service department, More

Best around The dealership did an excellent job and I will be back to get my truck and cars serviced for as long as I’m able to drive. The dealership did an excellent job and I will be back to get my truck and cars serviced for as long as I’m able to drive. More

Very oriented to client satisfaction. top notch mechanics! Very oriented towards helping their customers achieve satisfaction. Efficient, highly skilled mechanics. Their service team instills confidence in t Very oriented towards helping their customers achieve satisfaction. Efficient, highly skilled mechanics. Their service team instills confidence in their work. Would highly recommend to anyone More

Kind and helpful The individuals who helped me were extremely helpful, patient and kind. I'm looking forward to my next visit. Everything was explained and understanda The individuals who helped me were extremely helpful, patient and kind. I'm looking forward to my next visit. Everything was explained and understandable for me! More

Nicole is Great Nicole is always very helpful and is really good at what she does. I go to her every time I go to ford place even if it just for a check up. She talks Nicole is always very helpful and is really good at what she does. I go to her every time I go to ford place even if it just for a check up. She talks to you while you wait and she make sure you are taken care of I feel like we have known each other for awhile but Nicole is Awesome Thank you so much for your skills and knowledge. More

Dissatisfied I had to call on the 8th day to find out my truck was partially finished. They never asked if i wanted them to fix the second service issue. I had to call on the 8th day to find out my truck was partially finished. They never asked if i wanted them to fix the second service issue. More

I wouldn't piss on this company if it was on fire So I bought a 2011 F150 FX4 and have had it serviced there for EVERYTHING except 1 oil change that happened when I was in Colorado. On numerous occasi So I bought a 2011 F150 FX4 and have had it serviced there for EVERYTHING except 1 oil change that happened when I was in Colorado. On numerous occasions, there have been recommendations that shouldn't have come up if somebody actually looked in the computer and actually paid attention to this fact. In December of last year I purchased a 2018 F150 and gave the 2011 truck to an employee to drive. He called and made an appointment for an oil change (on the 2011) and brought it in 15 minutes early on the 25th of September. I have always paid for the EXPENSIVE Full synthetic oil (as should be recorded in the computer..?) and when making the appointment, he asked for "The same oil change as usual" Not only did they put in REGULAR OIL but they also recommended that it get new spark plugs. You know, the 100,000 mile spark plugs that were replaced when I had the 100,000 mile tune up done AT THIS LOCATION. It has 131,000 or so miles on it now. This kind of thing basically makes me feel like you guys are a bunch of crooks just trying to take advantage of people. I will say that I have heard that my regular service writer was on vacation BUT THIS SHOULDN'T MATTER. LOOK IN THE COMPUTER!!!! If I had the time to drive to a different dealership, TRUST ME I WOULD! I've had my own business for almost 27 years and I can tell you this, if I ran it the way this place is run, I'd have been out of business a long time ago. I looked at the "guidelines" and took out several "words" that truly expressed where I'm at with all this but I can honestly say that I am VERY DISSATISFIED with this whole situation. I've been in touch with a person who said they would come and pick up the truck and fix this but if this company just did what was asked and did it right I wouldn't be on a computer dealing with it right now... More

A Great Experience Mcclarty Ford service department was friendly, fast and professional. I could t leave my vehicle in better hands. I would highly reccomend Mcclarty Fo Mcclarty Ford service department was friendly, fast and professional. I could t leave my vehicle in better hands. I would highly reccomend Mcclarty Ford to everyone. More