Mark McLarty Ford - Service Center

Great customer service Everyone very nice!!!! Great place!!!! Bob and his crew are the best in the business!!!!! I recommend them to everyone I come in contact with who Everyone very nice!!!! Great place!!!! Bob and his crew are the best in the business!!!!! I recommend them to everyone I come in contact with who is looking for a car More

Service My service was completed quickly. I do have a issue with making a call from my car while it is connected by bluetooth. Was told I would need to bring My service was completed quickly. I do have a issue with making a call from my car while it is connected by bluetooth. Was told I would need to bring it back another time. After car was returned it was about 20 minutes before I was told it was ready. More

2018 f150 recall Nicole does everything possible to see that my issue is taken care of. It would be nice if they had some way to get around instead of waiting since I Nicole does everything possible to see that my issue is taken care of. It would be nice if they had some way to get around instead of waiting since I live out of town. More

Riding smoothly Allen, service department representative was very helpful. Especially when he said" let's go riding". He had me at that Point because it appeared he w Allen, service department representative was very helpful. Especially when he said" let's go riding". He had me at that Point because it appeared he was willing to help and resolve the problem with my car. I will be back More

Good service As always when my 2010 Lincoln MKX needs servicing I’m always at ease going there. This time the service was going to be lengthy and I was taken home As always when my 2010 Lincoln MKX needs servicing I’m always at ease going there. This time the service was going to be lengthy and I was taken home by a very mannered driver...and again when I was brought back to the dealership.. thanks for being HONEST!!! More

Nicole was my service advisor and she kept me updated. The customer service is excellent and the service advisors especially Nicole worked hard to keep me informed and updated as to the progression of my c The customer service is excellent and the service advisors especially Nicole worked hard to keep me informed and updated as to the progression of my car during the service process. More

Rep very courteous and respectful Very pleased with work and promptness Rep was very helpful and knowledgeable.service was handle in timely manner and done with precision,Tia very prof Very pleased with work and promptness Rep was very helpful and knowledgeable.service was handle in timely manner and done with precision,Tia very professional. More

Brought car in to have a recall fixed I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and would not turn easily. He said that my car was out of warranty because you they couldn't fix it on the ricoh. In wanted $2000 to fix it. Right after he told me that recalls don't expire. They told me it was broken and that it need to to be fixed. The ricoh should pay to fix this period that is what the recall was 4. Faulty steering. More

The Right Choice! After a few visits to the Ford Dealer for service in Jacksonville ( where I purchased my car) I knew I had to make a change. I live Clive to McClarty After a few visits to the Ford Dealer for service in Jacksonville ( where I purchased my car) I knew I had to make a change. I live Clive to McClarty Ford so I took my car to their service department for repairs That weren’t taken care of in Jacksonville. That replaced my battery changed my oil rotated my tires all at no cost. Could not be happier from the whole experience. ( and my car had a great smell ) More

Explained a Blake light has been coming on They said they couldn’t make it do it, to come back when it is on. We read up on it in the owners manual, it states that it could be a serious issue, They said they couldn’t make it do it, to come back when it is on. We read up on it in the owners manual, it states that it could be a serious issue, involving Blake fluid. More