Mark McLarty Ford - Service Center

Excellent work and wonderful customer service I received wonderful customer service. I had an oil change, tire rotation and new wiper blades installed. Everything went well and it was done while I received wonderful customer service. I had an oil change, tire rotation and new wiper blades installed. Everything went well and it was done while I waited. I commend Service Advisor Allen Buck on his professionalism and excellent customer service. More

Excellent service I took my truck in for service and they did an amazing job. I would recommend every one to go to this dealership. For sales and service. I took my truck in for service and they did an amazing job. I would recommend every one to go to this dealership. For sales and service. More

Oil change Had oil change and replacement of battery on remote key fob job was done in timely manner and professionally. No problem with service on this visit Had oil change and replacement of battery on remote key fob job was done in timely manner and professionally. No problem with service on this visit More

Swift and efficient service Service technician greeted me immediately upon arrival. Was understanding of what service needs were. Explained my wait time was an hour to an hour Service technician greeted me immediately upon arrival. Was understanding of what service needs were. Explained my wait time was an hour to an hour and a half. Had me on my way in 45 minutes. More

Excellent Service We purchased a Certified Edge from McLarty along with the 100,000 mile bumper to bumper warranty. Our repair only took one day and we didn't have a de We purchased a Certified Edge from McLarty along with the 100,000 mile bumper to bumper warranty. Our repair only took one day and we didn't have a deductable. Thank you for all your help. We will be back!!! More

Super Service To Stranded Traveler Had fuel pump issues that left me stranded half way between home and my destination. Justin was able to work me in (on a holiday) and got me back on Had fuel pump issues that left me stranded half way between home and my destination. Justin was able to work me in (on a holiday) and got me back on the road in less than 24 hours (had to get part overnighted from Memphis). I am so happy with the service and how I was treated, that I will probably drive the 160 miles from home for future service needs. Thank you, thank you, thank you! More

Cornered again We took our truck in for repairs which should have been covered by a warranty. Our service representative supposedly confirmed coverage for $1300.00 w We took our truck in for repairs which should have been covered by a warranty. Our service representative supposedly confirmed coverage for $1300.00 worth of work. We p as id an additional $400+ for what wasn't covered. The work was completed. The next day the truck btoke down and had to be towed, back to the shop. We were threatened with a lien on our truck if we didn't pay the $1300.00+ immediately. Really??? Last time we took another truck in and we werent told the total estimate before the work was done. What we thought was going to cost $100+, ended up costing over $400. I'm done. They are not the only shop in town. More

New tires, new power steering pump I received good service, from polite employees. I had a truck to use while my F 350 was in the shop. Justin kept me informed about the progress. I received good service, from polite employees. I had a truck to use while my F 350 was in the shop. Justin kept me informed about the progress. More

Great experience The staff had great customer service. They were very helpful. I had to get new tires on my car. So instead of making me wait, they offered to take me The staff had great customer service. They were very helpful. I had to get new tires on my car. So instead of making me wait, they offered to take me to my hotel and pick me up when my car was done with service. The service was very fast. More

Very nice visit. The people were nice. The service was fast and knowledgeable. All staff said hello and had smiles. The waiting room was friendly and welcoming. Good o The people were nice. The service was fast and knowledgeable. All staff said hello and had smiles. The waiting room was friendly and welcoming. Good over all. More