Mark McLarty Ford - Service Center

Work well done Parts were ordered and installed as promised. Staff was very helpful in dealing with Ford and renting a car while waiting on parts to be received. Parts were ordered and installed as promised. Staff was very helpful in dealing with Ford and renting a car while waiting on parts to be received. More

Service Above and Beyond the Call of Duty I brought my car in with several repair issues. My Focus is over five years old and has 115000 miles on it. I was concerned it would either be not I brought my car in with several repair issues. My Focus is over five years old and has 115000 miles on it. I was concerned it would either be not able to be rep[aired or too expensive to repair. Yet Allen Buck was able to completely fix my car for less than $200. I felt it was service above and beyond the call of duty. More

Suspension repair Brought my 2016 Fusion in for repair around July because of a rattle in the front passenger suspension area. The technicians said that they were unab Brought my 2016 Fusion in for repair around July because of a rattle in the front passenger suspension area. The technicians said that they were unable to duplicate the noise and I was not charged for anything, including the rental vehicle. Unfortunately the noise continued and eventually got worse which Is why I came back in to try and get resolution. The technicians were able to diagnose the passenger side strut and strutmount were defective. They replaced them at no cost because they were under warranty and included another week of rental free of charge. Though it took two trips to get resolution I am very satisfied and overall i was not put under any hardship due to the courteous staff at McCarty Ford. More

Excellent customer service Great customer service. Very accommodating and curious. I was provided a car to drive while my vehicle was being worked on. Tia was efficient and tho Great customer service. Very accommodating and curious. I was provided a car to drive while my vehicle was being worked on. Tia was efficient and thorough. Very friendly and helpful. More

excellent My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait longer than I was told but not a real problem. More

Scheduling service Went on line to book service no one ever responded. Called transferred to voicemail twice left messages no one ever called me back. Once I was able to Went on line to book service no one ever responded. Called transferred to voicemail twice left messages no one ever called me back. Once I was able to talk to someone everything went well. There is a problem with call backs and your internet scheduling. Nicole was great once I was able to talk to someone. More

Recall service Took our F150 truck in for recall repair and it was done quickly. Employees in service department very nice. Always receive good service on our truck. Took our F150 truck in for recall repair and it was done quickly. Employees in service department very nice. Always receive good service on our truck. More

Great Service Always get great quick service from the whole team. Great accommodations, and everyone is very courteous. Anytime anybody needs a car I will recomend Always get great quick service from the whole team. Great accommodations, and everyone is very courteous. Anytime anybody needs a car I will recomend you. More

Recall performance Came there for recall on my truck. Great atmosphere and friendly staff. I'm pleased with the services that was provided. My truck is in excellent cond Came there for recall on my truck. Great atmosphere and friendly staff. I'm pleased with the services that was provided. My truck is in excellent conditions. More

My McClarty Experience My experience was a very friendly and helpful one w/ Nicole W. very professional Service Consultant. Very pleased with my vehicle it was serviced and My experience was a very friendly and helpful one w/ Nicole W. very professional Service Consultant. Very pleased with my vehicle it was serviced and drive much better! I would refer everyone I know if needed! More