Mark McLarty Ford - Service Center
Little Rock, AR
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517 Reviews of Mark McLarty Ford - Service Center
The appointment went well. It was a fairly good experience but the price was high which I knew it would be as Tia informed me of the possible price. To replace the entire brake It was a fairly good experience but the price was high which I knew it would be as Tia informed me of the possible price. To replace the entire brake system was a large undertaking and long as the master cylinder order was late arriving from the jobber. OH and my car wasn't washed but I found a wash ticket from Tia on the dash. Thanks, Carl More
recall I live over 40 miles from dealership. When I called about the letter said it could take a half a day or longer. I asked for a rental car and they said I live over 40 miles from dealership. When I called about the letter said it could take a half a day or longer. I asked for a rental car and they said no. I called a friend that works for another dealership and he got me a car. Upon arrival and after I left and made it back home they called my wife and told her that they needed it back as soon as possible. First thing the next morning they called and wanted it back and I had already left for work. My wife said they were very rude on the phone. The people in car rental and the cashier were very nice but the service person was very rude. He never told me who he was or I would have let him know how I felt. More
Coolant Problem Coolant problem - Repaied, however technician left a heater hose loose or disconnected causing the vehicle to over heat 3 additional times. I felt fo Coolant problem - Repaied, however technician left a heater hose loose or disconnected causing the vehicle to over heat 3 additional times. I felt forced to purchase a new vehicle for fear of internal engine damage More
Routine Maintenance I was treated with respect and effenciency. Additional service needed was brought to my attention and explained for my approval. It was completed i I was treated with respect and effenciency. Additional service needed was brought to my attention and explained for my approval. It was completed in a timely manner. All of this serves to give me confidence and trust in this service department. Very important to have. More
Service was a little slower than in the past. I came in for my 60,000 mile service, but only needed an oil change, tire balance and rotation which took about 3.5 hours. The service seemed a little I came in for my 60,000 mile service, but only needed an oil change, tire balance and rotation which took about 3.5 hours. The service seemed a little slower than my past experiences with the service department. The waiting room didn't have too many customers in it, only 1-3 people at any given time. I'm not sure what was causing the delay. More
Repair recalled airbag Awesome service! They repaired airbag in a timely manner and were very friendly and nice with free car rental waiting on parts. We drove a very nice v Awesome service! They repaired airbag in a timely manner and were very friendly and nice with free car rental waiting on parts. We drove a very nice vehicle for few months waiting on parts. More
Oil change Went in for an oil change, tire rotation, and squeaky brakes. Was told still had time on my brakes, which surprised me other dealerships around probab Went in for an oil change, tire rotation, and squeaky brakes. Was told still had time on my brakes, which surprised me other dealerships around probably would have tried to sell me new ones. More
Very easy Enjoyable easy fast service this is all i have to say sau and and and and and and Nd and and and AND AND AND this is redickulas i don't have more Enjoyable easy fast service this is all i have to say sau and and and and and and Nd and and and AND AND AND this is redickulas i don't have more to day sgop pushing More
Amazing easy efficient Allen & Tia is amazing a his job. Detail oriented and made sure everything I need was taken care of to avoid me having to return Allen & Tia is amazing a his job. Detail oriented and made sure everything I need was taken care of to avoid me having to return More
Satisfied customer. Good service.they are friendly people and very professional with their work.i'm a loyal customer.they inform you what's needed to be done on your car Good service.they are friendly people and very professional with their work.i'm a loyal customer.they inform you what's needed to be done on your car. More