Mark McLarty Ford

Thanks to all that helped This was a great experience! The last time I bought a new vehicle it was not this easy! My salesman Patton Smith new his trucks! Great job all aroun This was a great experience! The last time I bought a new vehicle it was not this easy! My salesman Patton Smith new his trucks! Great job all around! THANKS More

Airbag repair Somewhat disappointed... brought my MKX in for the airbag recall. The repair was completed and now my dash board has ridges and bumps in it. When I br Somewhat disappointed... brought my MKX in for the airbag recall. The repair was completed and now my dash board has ridges and bumps in it. When I brought it in the dashboard was smooth and flawless. Not happy is an understatement. Tai was awesome. Efficient and professional. More

I goa new serpentine belt and tensioner. Although the wait was lengthy, I was very pleased with the results. And I had as couple of cappuccinos while I waited. The personel are very nice, f Although the wait was lengthy, I was very pleased with the results. And I had as couple of cappuccinos while I waited. The personel are very nice, friendly, and helpful More

Great service We had major issues getting my new truck from ford to the dealership. The sales went above and beyond to make it better for me. We had major issues getting my new truck from ford to the dealership. The sales went above and beyond to make it better for me. More

Oil Change (The works) Upon arrival I was not greeted or acknowledged in any way. No one offered to help or assist me for several minutes even though I was the only customer Upon arrival I was not greeted or acknowledged in any way. No one offered to help or assist me for several minutes even though I was the only customer standing in the area of the service desk where 2 employees were positioned. The customer service I received for this visit was not what I am used to receiving from Ford. I am hoping this visit was a one off. More

Certified pre owned When my husband passed away, I was needing a vehicle. Raymond Lay was able to find me one at the price that I was able to afford. I really enjoy my Fo When my husband passed away, I was needing a vehicle. Raymond Lay was able to find me one at the price that I was able to afford. I really enjoy my Ford Fusion and knowing that it’s a certified vehicle I could not ask for a better one. Thank you Raymond Lay and Manager Michael Betts for making it possible for me to buy a vehicle. I would recommend this dealership to anyone and everyone. Judy F More

The staff is very helpful The staff of Mark McLarty ford in the service department is very helpful and fast in there job! I brought my truck in for an oil change and tire rotat The staff of Mark McLarty ford in the service department is very helpful and fast in there job! I brought my truck in for an oil change and tire rotation, they had me taken care of in an hour or so and was out the door! My truck was clean as if no one had been it at all! I can not thank them enough for the great job the do and the care for my vechile they take such great care of!!! I didn’t catch the name of the lady that helped me, but her desk if you walk in from service bay was the last one on the right up against the wall More

Good job !!!! I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I foun I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I found every one to be friendly and helpful. More

Very helpful in solving the issues We received a notification of recall on our blue 2018 F150 truck. An appointment with Ford was made for us and the truck was checked out and fixed. We received a notification of recall on our blue 2018 F150 truck. An appointment with Ford was made for us and the truck was checked out and fixed. Thank you so much. More

Great and within given time. Very clear on service to be done upfront. After purchasing a new Ford F250 truck, salesman Ronnie Sanders followed through with my concerns and the s Very clear on service to be done upfront. After purchasing a new Ford F250 truck, salesman Ronnie Sanders followed through with my concerns and the service department took care of the installation and completed a warranty recall while we there. More