Mark McLarty Ford

Tried to purchase a truck for 3 days I found on car gurus. Very slow and not responsive, asked for them to take a deposit and they didn’t. The next day they told me someone was in the showroom looking gurus. Very slow and not responsive, asked for them to take a deposit and they didn’t. The next day they told me someone was in the showroom looking at it. I said I want it!! Very unprofessional and then Ronnie stopped taking my calls or texts. Didn’t have the xxxxx to tell me it sold. More

If I could give no stars I would I a heartbeat. I bought a 2023 Big Bend Bronco Sport from here- it had 38,000 miles on it when I purchased it December 10th 2024. Friday January 31st it started mak I bought a 2023 Big Bend Bronco Sport from here- it had 38,000 miles on it when I purchased it December 10th 2024. Friday January 31st it started making a horrible sound so I called my sales man right away- he did help and made the buying process easier but the General Manager John wasn’t any help. I had my car towed to the dealership on Saturday February 1st, I made it known that I would need a loaner due to only having my car so I could get back & fourth to work. Monday rolls around and I haven’t heard anything from anyone so I start calling the dealership & am told that I’ll get a call back. 4pm rolls around and still hadn’t received a call so I call again & am told they do not have any loaners available & I’m out of luck. I dealt with this issue until 7pm on Monday & was told that I would hear from a manager on Tuesday. Tuesday rolls around and I still haven’t heard anything from anyone so I call the dealership and ask to talk to a manager. I am then transfer to the General Manager and am told I will have to pay for any damages that aren’t covered until the PowerTrain warranty & the diagnostic fee. I just made my first payment on this car on January 24th, I put down $1000 when I signed to get this car and I still have to pay my sales tax which will be around $1100. I shouldn’t have to pay for anything that happens to this vehicle considering I have had it less then 2 months!! I’ve only put 1000 miles on it since I’ve had it. When I got the car I wasn’t even given the master key so I couldn’t actually use anything in the car for a week due to the MyKey having a child lock on it so I had to go back to the dealership the following week to have a new key made(I live an hour & a half away). Do not buy from this dealership. I will now be picking up my car from their dealership & sinking more money into it then what i should since they aren’t helping and telling me I will have to pay an additional $1000 to get my car up and going again. I WISH I had looked at the reviews before going there. Save your money, they aren’t worth it. Once again my salesman was great- I hope he finds a different dealership to go to! More

I absolutely cannot brag enough about how amazing everyone was! Best truck buying experience I have ever had! Thank you so much! everyone was! Best truck buying experience I have ever had! Thank you so much! More

Every one was helpful and courteous. Dealership is very well kept also. Very good experience overall. I’ve purchased 17 vehicles to date and Alex Womack is one of the best salesmen I’ve Dealership is very well kept also. Very good experience overall. I’ve purchased 17 vehicles to date and Alex Womack is one of the best salesmen I’ve ever dealt with. He knows his vehicles and there is no merry go round mess with him. More

We never had any doubts about the vehicle my daughter wanted or what it was going to take for her to drive it off of the lot. Alex was upfront & honest & was a pleasure to work with. wanted or what it was going to take for her to drive it off of the lot. Alex was upfront & honest & was a pleasure to work with. More