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Mark Kia - Service Center

Scottsdale, AZ

4.9
300 Reviews

300 Reviews of Mark Kia - Service Center

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May 09, 2025

Cody did a great job & did more than he had to. . Very knowledgeable & explained what Tempe Kia couldn’t. He’s my go to Advisor. Never lets me down! More

by Dwhitetree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 27, 2025 -

Mark Kia responded

We're glad to hear our team exceeded your expectations. Thanks for choosing Mark Kia.

May 08, 2025

My experience with the body shop. It’s excellent . This is my 2nd time using the shop . The work is very good and the employees do not disappoint. An easy and satisfying experience. More

by wpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
May 27, 2025 -

Mark Kia responded

We're pleased to hear about your excellent experience with our body shop. Your loyalty and satisfaction mean a lot to us at Mark Kia.

May 04, 2025

The personnel in Mark Kia are very accomodating. Salute to them for their wonderful service More

by jhoanbustaleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mark Kia responded

We’re glad you had a great experience with our team at Mark Kia. Thank you for your kind words.

April 02, 2025

One star regarding service department. Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I More

by Buckwilliams717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Lemon III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto care Mechanics (brakes) whomever it applies
Apr 02, 2025 -

Buckwilliams717 responded

And also grease fingerprints left on the inside upper door. I sent the photos to Robert. He’s the only 5 star

Apr 07, 2025 -

Buckwilliams717 responded

On further inspection… I didn’t need new pads or breaks they failed to lube everything.

March 26, 2025

Very knowledgeable, courteous and helpful. Highly recommended. Will highly recommend to all my friends and family. I will trust all my maintenance to this shop, More

by sakrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Laura made the entire experience of getting my car serviced completely painless. They did exactly what I needed and they provided a Lyft for me to go get brunch in the meantime. More

by shyguycase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
March 12, 2025

Our first service experience with Mark Kia couldn't have been better. I scheduled the appointment online and arrived early. They were ready for the car and knew what services I'd requested. I was out sooner More

by Erik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cori Majercin
February 20, 2025

Mark Kia was amazing! They stood behind their service and replaced a missing part on the used car I just bought. It was much appreciated! More

by scottdayrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Best dealership in the valley. Wouldn’t take my vehicle anywhere else. Highly recommend it! More

by Marie W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
January 06, 2025

Attentive. Answers phone in reasonable time. Listens to issues. Explains things well. Polite. Opens early and closes late More

by Lly3lly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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