
Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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My experience with the body shop. It’s excellent . This is my 2nd time using the shop . The work is very good and the employees do not disappoint. An easy and satisfying experience. It’s excellent . This is my 2nd time using the shop . The work is very good and the employees do not disappoint. An easy and satisfying experience. More
My husband had been contacting this dealership all week and weekend long for a vehicle he was very interested in online and this dealership told us was still available but in the shop getting maintenance d and weekend long for a vehicle he was very interested in online and this dealership told us was still available but in the shop getting maintenance done but we would be first to see it when completed. We communicated with them several times each time being told that we could see it on Monday. Monday comes around and he gets a phone call that the Tahoe has been sold to someone else. Probably one of the most shady things I have ever experienced at a dealership. Horrible. I will be letting everyone know NOT to shop at Mark Kia. More
The personnel in Mark Kia are very accomodating. Salute to them for their wonderful service Salute to them for their wonderful service More
A good experience with each area of the transaction with the non-commissioned sales team, management, finance and detailing. Not high pressure, but attentive. the non-commissioned sales team, management, finance and detailing. Not high pressure, but attentive. More
I went looking for costs for maintenance and work on my 2016. I almost literally ran into Tony. He gave me his card and options to upgrade my car, even when I still owed on mine. The service and the teamwo 2016. I almost literally ran into Tony. He gave me his card and options to upgrade my car, even when I still owed on mine. The service and the teamwork between him and the team was a thing of beauty! Thank you for my new ride! More
One star regarding service department. Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I have to pay double. What a joke. Don’t get anything serviced from them. No refund or discounts on anything mentioned. I also bought the car from them whoever is running the service department needs to be handle immediately. Horrible service and foresight. You have been warned. Stay away or prepare to pay double and they will just say oh well More
If you want to be disappointed with your purchase- go here. Vehicle-the Kia itself wonderful, love it. Dealership? Well they make you feel unsatisfied with your purchase. Off their website: “We're a trus here. Vehicle-the Kia itself wonderful, love it. Dealership? Well they make you feel unsatisfied with your purchase. Off their website: “We're a trustworthy dealership that takes pride in having strong morals and making sure we exceed our customers expectations every time.” I felt scammed by the way they conduct business and missing items on what is standard in all vehicles. Another: “We are proud to be upfront and honest with our customers and ALWAYS give them a great price”- not upfront. Upfront would be to let your customers know when your vehicles are missing items that come standard. I’m don’t know how others are happy with this dealer, I am not and would never tell anyone to go here. I will tell others Not to. In fact check online- there are plenty of other Kia dealerships you can go within a small drive. Do yourself a favor and take the drive. I wish I had. Calling to help me be satisfied and a sales manager uses classic gaslighting tactics to make it sound like it’s not their fault- “I’m sorry you feel that way” - wrong. Mark Kia failed me. More
Very knowledgeable, courteous and helpful. Highly recommended. Will highly recommend to all my friends and family. I will trust all my maintenance to this shop, Highly recommended. Will highly recommend to all my friends and family. I will trust all my maintenance to this shop, More