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Mark Jacobson Toyota
Durham, NC
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My husband and I went to Mark Jacobson Toyota for the first time to look around at the used automobiles. Salesman, Mr. Garrett came out to great us and was just wonderful. My husband was looking at a whi first time to look around at the used automobiles. Salesman, Mr. Garrett came out to great us and was just wonderful. My husband was looking at a white camry, but before we could return for my test drive, it was sold right out from under us. But, Mr.Garrett was apologetic and did everything in his power to help us look and test drive other vehicles. We decided on a Bright Red Camry, our FIRST toyota ever, and we have been very pleased thus far. A thumbs up to Mr Garrett for dealing with a lady trying to make up her mind, and not be pushy,just helpful. If you could duplicate him....it would be to your advantage. Terry Allison More
Edwin Caldwell,III was a great help in adjusting to my Prius and getting everything just so. He was friendly, interested and helpful even after the purchase with reminders to change the oil and watch tire Prius and getting everything just so. He was friendly, interested and helpful even after the purchase with reminders to change the oil and watch tire pressure. My experience was so pleasant that I recommended him to a friend who just purchased her Prius and she's quite happy with her experience too! More
I was looking specifically for a new RAV4 for my wife on our 25th anniversary. I needed to hold down the total price and still get 4WD as we live on a hill on a privately maintained road. When I travel she our 25th anniversary. I needed to hold down the total price and still get 4WD as we live on a hill on a privately maintained road. When I travel she needs to be able to get out with out a hike to the main road. She also wanted leather seats! The MJT sales team found a car with the right color and within my budget. They scheduled the upgrade for leather seats and my daughter and I picked it up the night before our anniversary and parked it in our garage. She loves her RAV4, the only thing is she rarely lets me drive it. More
We get our car a year ago and is our first new car and we really have a great experience, and we keep having a great service every time we get back for our regular service !!! really have a great experience, and we keep having a great service every time we get back for our regular service !!! More
I absolutely LOVE Barbara Decatur!!! She has assisted our family with purchasing 3 vehicles from MJ Toyota!! She was very helpful and went out of her way to make sure we got the best deal possible. Bar our family with purchasing 3 vehicles from MJ Toyota!! She was very helpful and went out of her way to make sure we got the best deal possible. Barbara is a true gem! I always enjoy seeing her when we bring our vehicles in for service. I'm sold on Barbara and MJ Toyota!! More
Barbara has helped me get into my dream car. I love the car. I keep telling people if they are looking to buy a toyota to go see her. She worked her tail off to get me into the car that I wanted. next c car. I keep telling people if they are looking to buy a toyota to go see her. She worked her tail off to get me into the car that I wanted. next car I buy I am coming back to get her to help me again. BARBARA IS AWESOME!!!! More
Edwin Caldwell is the most friendly, resonable salesman I have ever worked with when buying a vehicle. He will do everything in his power to put you in the right vehicle for a good price. If you are lookin have ever worked with when buying a vehicle. He will do everything in his power to put you in the right vehicle for a good price. If you are looking for a car don't miss out on the opportunity to work with Edwin...it makes the experience fun. Alex More
I needed a new car after 15 years with a trusty Subaru and wanted the high mileage of a hybrid. When I bought my Subaru years ago in MA, I had a very unpleasant experience and found out my trade-in with and wanted the high mileage of a hybrid. When I bought my Subaru years ago in MA, I had a very unpleasant experience and found out my trade-in with the new purchase had been even worse than I'd thought. Mark Jacobson Toyota, and especially Edwin Caldwell, made my new car buying experience exactly opposite to that. First, I like the no-haggle price opportunity. Mr. Caldwell was entirely accommodating to my Dec. 2011 objective to investigate a new Prius for purchase in Jan. 2012. There was no aggressive pushing to buy it today. When I returned Jan. 2, 2012 I was able to test drive another Prius, the one I would actually buy, and was offered a fair trade-in for my former car right away. Everything was straightforward, including signing the sales agreements, and everyone was pleasant to work with. I highly recommend Mark Jacobson Toyota and especially Edwin Caldwell. He helped me several times to see how my new car's features work. More
I recently purchased a vechicle from Mark Jacobson Toyota, I had the pleasure of working with Barbara. She has a great personality, always friendly and smiling and goes the extra mile to help with any Toyota, I had the pleasure of working with Barbara. She has a great personality, always friendly and smiling and goes the extra mile to help with any and all questions. I make it a point to tell people about the "Excellent Service" I recieved. Two of my sister's have also made recent purchases from Mark Jacobson Toyota through Barbara. This is only the beginning! As long as Mark Jacobson Toyota keep people like Barbara Decatur, who is an invaluable asset to their team, we will continue to do great business together. Sincerly, Linda K. Brooks More
With a newer vehicle, a van, we met Edwin and immediately felt that we had found a long lost FRIEND. He was knowledgeable and quite affable a perfect match for a Sales Consultant. He was the go to guy when w felt that we had found a long lost FRIEND. He was knowledgeable and quite affable a perfect match for a Sales Consultant. He was the go to guy when we experienced a major problem for us after the sale but was right there with his smile and assuredness that our dilemma would be a quick fix. The fix came quickly that same day and we thanked him and were on our way. Thank you again Edwin. More